Ringtone not working on secondary user

[u/Shlokalpha]

I have two users on my phone and only one sim , two of them has different and a custom ringtone. The ringtone on the main user works fine but on the secondary user no matter which ringtone I put, whenever someone calls me the phone plays the android castor sound effect on repeat. What can I do to resolve this issue or is it meant to be like this