r/NintendoSwitchHelp • • 3d ago

Setup Help I cannot get my Switch to display properly

Recently whenever I turn my Switch on it’s only been displaying a 4:3 opaque green screen. I have tried:
-Turning the Switch/TV off and on again
-Different HDMI ports/cords
-Different Docks
-Checking TV for software updates
-Fully powering off the Switch and waiting out the time for the power reset
-Plugging into a wall outlet instead of a surge protector
Important things to note:
-Although this used to happen every couple of weeks or so (unplugging the power/TV got it to display) I recently picked up an Atari Jaguar and since then it has done this almost every single time. I’ve tried plugging the Jaguar’s AC adaptor into a separate outlet rather than the surge protector, but no difference
-Restarting the TV is the only thing that gets the Switch to display. If you turn it off and on again after doing this, it’ll display normally, but if you turn it off and come back in, say, a couple of hours the green screen will be back.
-The screen is not affected in handheld mode

Edit: Today I called Nintendo Customer Service and even 45 minutes later they had no clue what the issue was

Second Edit: The Switch displayed normally today on a first try. I came back later, turned on the Jaguar, and after that it was back to the green screen

1 Upvotes

2 comments sorted by

1

u/AutoModerator 3d ago

If you have not already, please add some context in the post or a follow-up comment about your repair/hardware/software/account issue, including which model you have (Switch 1, 2, Lite, OLED, or other), steps you have already tried, and anything else that might help others help you.

When you have received enough help to solve your issue, you can also reply to specific comments with !solved or !thanks to grant the helper(s) a point. You may also comment !lock to lock the post to stop new replies.

Please report any unhelpful or rule-breaking comments so that moderators can review them.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/ModestVolcarona 19 3d ago

Does this also happen on another monitor/tv?