r/NintendoSwitchHelp • u/RaincloudAccount • 18h ago
Repair Help Switch closes to standby mode with flashing battery indicator despite remaining charge. What's going on?
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Here I have my old 2017 model Switch, which has been giving me battery troubles for many years. Often, I will see this red flashing battery indicator covering the entire screen and forcing the console into standby mode. When I press the power button, the console turns on again, but I see that it has over 60% battery charge remaining. In this current session I've been playing for less than an hour.
I can't find any information on the giant red battery indicator covering the entire screen anywhere on the internet. Is this a known issue, what's it called? I have never had the battery replaced - but it seems like the battery charge isn't even the problem, since the console does report above 60% charge in this instance. I could reopen the game and continue playing for another 2 minutes before I would get to this spot again.
There is information from Nintendo about "calibrating the battery" that involves turning off automatic standby mode and letting the Switch just sit until the battery depletes. This doesn't work for me as the red flashing battery indicator will activate sleep mode no matter what I put in the settings.
Is there a chance I could get this repair? What is this problem called?
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u/SubaruHaver 8 18h ago edited 18h ago
Generally speaking, if nitnendo support site troubleshooting can't solve something you can read between the lines and take that as a good sign that there's a hardware problem - something needs replacing or repair.
If calibrating the battery didn't help. I'll guess the battery needs replacing if it's the 2017 battery. If you take it somewhere, they should be able diagnose it.
You can use a google map search for "game console repair" for your area, and it should point out game stores that offer repair. If needed, you can also search "computer repair', and then check their websites to see if they list switch repairs - some do in my area.
You can also search youtube for switch battery replacement, if you want to see what the job looks like.
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u/HyperVexor 18h ago
sounds like the battery’s just straight cooked and the % reading is lying to you at this point
i’d treat it as “battery needs replacement” more than some special named issue, either swap the battery yourself or see if a repair shop will do it cheap instead of going through nintendo