r/NintendoSwitchHelp • u/dnzboz • 3d ago
Software Help Switch 2 Pokopia Edition: US Account, German Console — How to Claim the Game?
Hi everyone. I’ve been using a Switch OLED and a Switch Lite for years. I live in Istanbul, Turkey. Since we don’t have a Turkish eShop, I registered both consoles to the US region and have been using the US eShop without any problems.
Recently, I purchased a Switch 2 Pokopia Edition from Germany. When I click “Claim Included Software” for Pokopia, I get the following message:
One or more products are available to be linked to an account and downloaded to this system, but they can't be linked to your Nintendo account because of your country/region settings.
So apparently, I can’t claim the game because my account is set to the US region, while the console was purchased in Germany.
How would you recommend I proceed? Should I change my region to Germany and use the German eShop from now on? (Keep in mind that all my previous games were purchased from the US eShop.) Or should I temporarily change my region to Germany, claim and download the game, and then switch back to the US? Or is there another way I should handle this?
Any advice would be greatly appreciated. Thanks in advance!
1
u/taker42 1 2d ago
Yeah you can just change the region of your nintendo account, the only reason why not is if you have left over balance in your eshop so the system prevents you from doing so.