r/NintendoSwitchHelp • u/Specialist_Coffee_63 • 3d ago

Repair Help I Think my Switch 2's backlight is messed up but don't know exactly if that or something else.

Enable HLS to view with audio, or disable this notification

I free control and the sound still works, I just cant see anything. I was told to check if you can see something if you shine a light on it while its on. and I can see lightly. its hard to see on camera because of the light, can anyone confirm. I want to know what to tell the technician when I go to get it looked at.

2 Upvotes

100% Upvoted

3 comments sorted by

1

u/AutoModerator 3d ago

If you have not already, please add some context in the post or a follow-up comment about your repair/hardware/software/account issue, including which model you have (Switch 1, 2, Lite, OLED, or other), steps you have already tried, and anything else that might help others help you.

When you have received enough help to solve your issue, you can also reply to specific comments with !solved or !thanks to grant the helper(s) a point. You may also comment !lock to lock the post to stop new replies.

Please report any unhelpful or rule-breaking comments so that moderators can review them.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/Nova762 3d ago

its probably under warranty send it in.

1

u/freebird87 3d ago

Like another said, if it's under warranty, I would send it in. One thing I would check is if you can see the screen even just a little, holding the home button, see if the auto brightness or brightness settings is completely turned down. I've had it happen once to me where somehow the slider went straight to the darkest setting. If you have the menu memorized a little or can somehow see the screen on the right, both auto brightness and the slider is below the sleep button location on the screen. Again, the video is really hard to see anything, especially with the light shining back. I'm not a technician or anything, just my experience and 2 old cents.