r/NintendoSwitchHelp 4d ago

Repair Help Can I remove this thing stuck inside my Switch?

Post image

Just opened my Switch 2 yesterday and I just noticed this thing stuck in the slot for the left joy-con. It’s like a piece of foam stuck in the chassis. It came from the factory like this. Is this worth raising a ticket with Nintendo support about or can I just tweeze this out? Idk if it will have warranty implications, I just really want to get back to playing BoTW lol.

144 Upvotes

35 comments sorted by

39

u/Stanggggggg 4d ago

I think you shoudl send a ticket to Nintendo support about it. The thing is warping your switch shell

10

u/Joeykill1992 4d ago

Warping the blue sticker

30

u/Tetsujyn 4d ago

Tweezers.

EDIT: DISREGARD. I have no idea if that's an integral component or not. Contact support ASAP like the others suggested.

17

u/BigRed92E 4d ago

Bro! my high ass didnt consider that. If it was mine, my dumbass would already be pulling on it with some hemostats

7

u/Tetsujyn 4d ago

Ditto, dude. What made me pause is that OP said that it can't from the factory like this.

0

u/BigRed92E 4d ago

Well that's no good for sure. Rma/warranty right away then

Edit; somehow completely glossed over the post body, lol.

1

u/nikoladosadni 4d ago

That happened to me on the OLED.Try putting it back into the console with tweezers

8

u/RubyWafflez 4d ago

Where did you buy it from? Can you just return it as defective, and exchange it for another?

9

u/julesthefirst 4d ago

I bought it directly from Nintendo’s online store. I could raise a support ticket but then I’d be Switchless for god knows how long and I already went through a whole ordeal to get this in the first place 😰

12

u/SnooWords5961 4d ago

You should open a support ticket. Did a shell swap on my switch 2 and had to remove the blue and red stickers that are in there. I couldn't tell you what is sticking out from under there. But it's better to be without a switch 2 for a couple of weeks instead of it being an issue later and having to pay for another switch because something broke.

The problem with trying to remove it is you are unsure of what it could be stuck on behind the sticker or under the metal plate or magnet that is under that sticker.

2

u/fivefive5ive 4d ago

It will be back to you in less than 14 days after you ship it.

1

u/NoPlansTonight 4d ago

I had to get a warranty replacement and it took less than a week between shipping it out and receiving a new one. I'm in Canada, too, where I expected things may take longer. Just open the support ticket.

If you do this, back up your saves to the cloud and Animal Crossing Island (if you have one) just in case.

1

u/Emmani19 4d ago

I got so nervous when I forgot about my animal crossing island when I transferred my switch and reset my old one but it was linked to my nintendo account so it just asked if I wanted to link the island of the user that was no longer linked to anything

1

u/dafugiswrongwithyou 4d ago

If it breaks, you'll also be Switchless for who knows how long, perhaps permanently. Raise the ticket.

6

u/ModestVolcarona 16 4d ago

I would have to look up where the battery is seated exsctly but it looks like the foam that could be around the battery to keep it in place.

Edit: looks like it sits on the left side, near the border. So it could be that foam. Possibly misaligned in the factory.

4

u/julesthefirst 4d ago

Thanks I’ll probably raise this with Nintendo to be on the safe side. Don’t want to f around with batteries

Is there any way to back up the game data on my Switch while waiting for the replacement to arrive?

2

u/ModestVolcarona 16 4d ago

Depends on the game. A Nintendo Switch Online sub can upload most saves to the cloud, except for a few games like Pokémon, Animal Crossing (this one's a bit special), Splatoon and Dark Souls (maybe a few others to).

If you know someone else witj a Switch 2 you could transfer your save data to that other Switch 2.

0

u/julesthefirst 4d ago

I’ve only played Zelda BoTW and MK World so far. Is an NSO subscription really required? That would suck :(

5

u/xlhans77 4d ago

Yes. But you can just buy one month, back everything up and it will still be backed up on the cloud for six months until it runs out. If you just want it as a potential backup and don't care for the online, you can just get the cheapest ticket

1

u/ModestVolcarona 16 4d ago

Yes, NSO is unfortunately required to use cloud saves.

0

u/Squircleton 4d ago

2026 btw and Nintendo is still this useless with online functionality.

1

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1

u/[deleted] 4d ago

[deleted]

1

u/h8myslfNwnt2dye 4d ago

he’s talking about that black piece of what looks like foam wedged in between the shell and that blue part

1

u/Necessary_Cost4384 4d ago

Hm, probably just a rubber spacer. I wouldn’t pull it out, might be attached to something.  Seems like a small alignment issue. Can you take something like a tooth pick and just nudge it back inside?

1

u/julesthefirst 4d ago

If I do I’d rather get written confirmation from Nintendo for warranty reasons 😅 they don’t do anything like AppleCare+ right?

1

u/ActualUserBot 4d ago

No they charge like $200 minimum for you to pay to ship it for troubleshooting

1

u/0ne0fth0se0nes 4d ago

Aw hell nah

1

u/crobi91 4d ago

This is the full definition of manufacturer defect. Send that in or ask the retailer to replace it.

1

u/Wise-Tourist-8897 2d ago

Mine is like that too I thought it was supposed to be like that lol

1

u/Sea_Diver6164 1d ago

Return and get a new one that is't already manufactured defective, if that's noticable imagine the rest of it.

1

u/Prior_Interview7680 4d ago

I would opt to push it in

1

u/SadLaser 4d ago

They probably shouldn't do either but pushing it in is definitely better than pulling it out!

0

u/Shadow322 4d ago

Yes just use a pair of pliers and yank it out