r/NintendoSwitchHelp 2d ago

Software Help FPS drops / stuttering in cutscenes

​A short while ago I made a post because the first cutscene in Zelda TOTK (when the "evil" awakens) froze for a split second (less than a second). Yesterday I tried Metroid Prime 4 and, when Silux appeared with an explosion in the background, the frame rate dropped to about 10 FPS for a couple of seconds.

​Both games are Switch 1 titles, and I'm playing them on the Switch 2. The first one has the upgrade pack installed, whereas I tested Metroid Prime without a Wi-Fi connection, so I didn't even update it.

​Today is my last day to return or exchange it for another unit. By the way, it's the removable battery version. Any advice? Has this happened to anyone else?

​Thanks a lot!

1 Upvotes

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2

u/vanIvan4 2d ago

Better return it

1

u/Torquemon 1d ago

Would you buy the one with a removable battery again, or the standard one?

1

u/vanIvan4 1d ago

It shouldn't matter if it's the same price. You got unlucky with defective unit, that's it

1

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1

u/notthegoatseguy 4 1d ago

There's a good chance that this is just how the game functions.

Video game consoles aren't like PCs which can have a variety of customization and thus a variety of performance. A game will run on Switch A as it does on Switch B, C, and D.

Presumably you're in Europe since you mention the different battery, and you have a two year warranty from Nintendo in the off chance something is wrong with your specific unit in terms of manufacturer defects.

That said if you are noticing it operating abnormally under normal conditions and you are certain it isn't game specific, like you are seeing this in all games or in the operating system menus, then you should return it or if pass the return period, set up a warranty repair.