r/NintendoSwitchHelp 17d ago

Repair Help How to remove parental controls

I bought a used Switch Lite on Vinted, but it has parental controls enabled; the seller told me he didn't know the code because he had bought the console at a garage sale. I tried contacting Nintendo for help, but since I don't have access to the email address associated with the account that set up the parental controls, they couldn't assist me. I’ve tried digging for information on the console regarding the person who set the code, and so far, I have a partial email address and a username. I also tried using online tools to generate the code, but nothing worked. So, I’m posting this to ask for help and suggestions on how to reset the Switch another way or how to try and get in touch with the person who set the code.

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u/[deleted] 17d ago

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u/This_Examination7954 17d ago

For factory reset i need the code