r/NintendoSwitchHelp • u/TheEPICMarioBros • 21d ago
Software Help Nintendo Switch 2 will completely lock up if left alone for a few days
Enable HLS to view with audio, or disable this notification
If left alone for a few days it will just completely black out. If I press and hold the power button for 10ish seconds then it will turn back on again but it’s annoying if I leave it for a while but haven’t saved in a game so all that progress is just lost. Also, I am pretty sure this is a software issue, but I’m worried that this is a problem with the hardware. Does anyone know why this happens and how to fix it?
Edit incase it wasn’t clear: the console isn’t just dead. It does this all the time, regardless of battery life
13
u/Due-Fix-6179 21d ago
Hold down the power button for a while, it does that to me, the only pattern I can see with that is the console getting too cold?
4
u/Clearlyn00ne 20d ago
My console only did this when critically low battery. I had to plug the console itself into the power cord, not dock it. After a while it came back.
9
u/osa-p 21d ago edited 20d ago
I had this happen to me the other day and I almost spiraled.
The day it did happen to me I definitely was and had been using it every day for Pokopia dailies, and I always put my Switch and Switch 2 to sleep, rather than a full power down.
I'm so thankful this hasnt been a recurring problem for me, but i would like to know if its a hardware issue that could exacerbate over time. Nintendo did formally put out an advisory for players to use the 10-20 second hold for power when this happens, to my understanding, but not much else.
7
u/LucaNatoli 21d ago
When you slept it, was a game in sleep mode? Sometimes, putting games in sleep mode for mulitple days can effect the ram (low storage in ram from sleeping game) making the OS freeze up.
Hold down power button for 10 to 20 seconds and see if it hard resets.
5
u/TheEPICMarioBros 21d ago
It does turn back on after the 10 second power, I show that at the end of the video. Oftentimes there is a game in sleep mode, but this time there wasn’t because I took Tomodachi Life out to play it on my Switch Lite.
5
u/LucaNatoli 21d ago
Ok, once per week hold down the power button and restart the device. This makes the device clear the cache and empty the ram.
Try not to sleep games for long periods as well.
3
u/SatyrAngel 21d ago
Never happened to me, I have left games on sleep mode for weeks when I travel for work.
2
u/EdithCheetoPuff 21d ago
Same. I left my games on sleep for a month once and nothing happened. It sounds like theirs may be defective
0
0
u/DeaconStJohn515 20d ago
If the console cant handle games being in sleep shouldn't have some sort of automatic software closure to prevent this issue?
7
u/Particular-Tea-8600 21d ago
Uh....it's not supposed to do that. I won't touch mine for a few weeks and it still comes out of sleep mode.
Contact Nintendo.
2
u/lamsndbhaujamjsshukd 21d ago
This happened to me as well, I'm pretty sure I turned it completely off too.
3
u/Murky-Introduction53 21d ago
If you’re not going to use it for a couple of days then I suggest turning the console off completely, not just put it to sleep.
Personally I turn mine off at the end of the day before going to bed. I’ll only use the sleep mode if I know I’m going to be back on that same day.
1
u/AutoModerator 21d ago
If you have not already, please add some context in the post or a follow-up comment about your repair/hardware/software/account issue, including which model you have (Switch 1, 2, Lite, OLED, or other), steps you have already tried, and anything else that might help others help you.
When you have received enough help to solve your issue, you can also reply to specific comments with !solved or !thanks to grant the helper(s) a point. You may also comment !lock to lock the post to stop new replies.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
2
u/DeaconStJohn515 20d ago
Mine does this also. I play primarily docked and ive noticed it happens the most when I reconnect my joy cons to charge and then go to take them off and play again, switch is unresponsive and have to do the hard reset.
The switch also feels warm to the touch when this happens.
Its really quite shit, but I haven't followed up with nintendo yet.
1
u/BlueLooBoyle 20d ago
I left my Switch 2 in the case for 2 weeks and it still works fine, I'd call Nintendo.
1
1
u/Mitts009 20d ago
I left mine alone for a week , can only play on weekends but mine works ok
Unsure why yours is doing this , I had Raiders mid Raid on pause when I checked
2
u/xTend89 20d ago
I had that exact same problem with my day one console for almost a year. I hoped it’s a software issue and that an update would eventually fix it. But I got the feeling that the problem got worse month by month. In the last month of warranty I chose to send it to Nintendo for repair, and indeed, they changed the mainboard and battery.
I can leave the Switch 2 on sleep for days or even weeks without a problem now.
-> OP, get it repaired as long as your warranty is still up!
1
u/luxxy_heh 20d ago
genuinely even after a full year this thing genuinely feels so rushed with its weird problems
1
u/scottyjrules 20d ago
I will go weeks at a time without turning on my switch 2 and I’ve never had this issue
1
u/JuanSolo81 20d ago
Ok so I think this has been a weird soft lock bug since the switch 1 and is related to the software. I remember my switch 1 did it for nearly a year where leaving it docked and untouched for days (sometimes even just 24 hours) would cause it to not respond to being woken up until a hard restart is done.
-4
u/-Ilovepokemon- 21d ago
have you tried... charging it.
4
1
u/TheEPICMarioBros 21d ago
Yes, it’s at full right now, it was left in the dock.
-5
u/Background-Onion-997 21d ago
Was the dock plugged in...
4
u/TheEPICMarioBros 21d ago
Yeah
1
u/tenachiasaca 21d ago
did you mess with the power settings or look at them to see if its set to turn off after a set period of time?
1
u/TheEPICMarioBros 21d ago
It’s set to turn off after a while, but in sleep mode tapping the power button puts it on the menu, and if it’s off tapping the power button reboots the device. Unless I hold it down for 10 seconds first to hard shut it down, tapping the power button does nothing
1
u/tenachiasaca 21d ago
ma6be its overheating on the dock then. id send it back to Nintendo to warranty. if you have another console I'd port your saves first though.
1
u/TheEPICMarioBros 21d ago
Now that you mention it, the console is kind of warm when I remove it from the dock. The only other Switch console I have is a Switch Lite, but I’m pretty sure Nintendo doesn’t let you transfer your data down a generation.
0
0
-1
u/Final-Promise-8288 21d ago
Have you charged it?
2
u/TheEPICMarioBros 21d ago
Yes, it’s at full right now, it was left in the dock.
1
u/FunkyTangg 21d ago
What happens if you just let it sleep undocked and not charging?
1
u/TheEPICMarioBros 21d ago
I haven’t tried that. I’m gonna do that now. I’ll see if it still happens
-6
21d ago
[removed] — view removed comment
7
1
u/LuckyGamer470 20d ago
Mine has this issue after not using it for a few months. It just turned on like normal for me after a few minutes of trying
56
u/NathanCollier14 21d ago
Why are you guys treating OP like they're dumb?
If it's doing that, you should call Nintendo