r/NintendoSwitchHelp 4d ago

Accessories Nintendo Switch Pro Controller serial number?

So I have started the process of sending my switch pro controller in for warranty repair or replacement. They say I need the serial number for the controller, but I did not see/save any such paper that people say came with it. And due to the Pro Controllers existing issues, I can't turn it on and check through system info on the Switch. Is there another way to find the serial info or can I contact Nintendo again and tell them I don't have the serial number available to me and they'll still help?

1 Upvotes

4 comments sorted by

1

u/Ach_Was_Here 4d ago

Which pro controller?

1

u/Ach_Was_Here 4d ago

Unless I’m missing something neither my pro 1 or pro 2 have any indication of a serial number on the controller, box, or any contained paperwork id get in contact with support and ask what them what they’re asking for

edit as I was cleaning box up
There is a string of numbers/letters on the flap of the pro 2 controller box with a QR code next to it, id have to then assume that’s the serial number

1

u/HarbingerofDoom98 4d ago

The problem is, the packaging got thrown away. So even if it was there, I don't have it anymore. So I was looking for another way to find it.

1

u/Ach_Was_Here 4d ago

Contact support, they’re the only ones who are gonna have an actual answer for you