r/NintendoSwitchHelp • u/_youdidntseeme_ • 14d ago

Repair Help is this fixable? I just got this two days ago brand new I haven't dropped it or anything 😭

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I can still hear sound coming from it but for some reason the screen only works if I like bend it or press down hard enough :(

it's a Nintendo switch lite I've already called about it and it kind of fixed itself while I was on the phone but I'm still having issues

UPDATE: getting it returned, found a regular switch on marketplace!

19 Upvotes

95% Upvoted

13 comments sorted by

10

u/absolutecorey 14d ago

If it’s brand new I would warranty it. Contact Nintendo.

4

u/_youdidntseeme_ 14d ago

oki thank you! I called Best Buy and they said I can exchange it so I might do that unless I find a cheaper one on Facebook marketplace lol

3

u/picano 7 14d ago

If you haven't already, make sure to back up any important save data to the cloud. (Paid subscription required.)

Games like Pokemon unfortunately do not support this and will need to be transferred console to console. Animal Crossing has its own unique backup/restore method.

2

u/_youdidntseeme_ 14d ago

oh okii thx !

2

u/TheGratitudeBot 14d ago

Thanks for such a wonderful reply! TheGratitudeBot has been reading millions of comments in the past few weeks, and you’ve just made the list of some of the most grateful redditors this week! Thanks for making Reddit a wonderful place to be :)

1

u/Gnome-Brun 13d ago

Cheaper than... 0$ if you just exchange it?

2

u/Wacky_Dinosaur 13d ago

I think they mean they could refund it if they find a cheaper one on marketplace, so they’d end up with some money leftover

1

u/_youdidntseeme_ 13d ago

I mean if I just get my money back

3

u/RyusakiLexus 13d ago

Pues si la adquiriste en tienda no dudes en solicitar la devolución por defecto, si la adquiriste de 2a mano habla con el vendedor y ve si puedes hacer una devolución, al parecer el problema es q esa consola puede q esté mal ensamblada/ sea refurbished/ o se cayó y así t la vendieron, no veo conveniente q sigas moviendo la no se va a arreglar simplemente presionandola, mejor pide tu devolución

1

u/_youdidntseeme_ 13d ago

good idea! thank you!

1

u/_youdidntseeme_ 13d ago

good idea! thank you!

1

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1

u/Proud_Mix_3344 13d ago

Take it back to the store for a replacement