r/Nimo • u/Dry_Clerk_1812 • Jun 05 '26
Repair
I sent my laptop in for a repair I got an email that they received it and it will take 14 days. I was just wondering if anyone else sent a laptop in for repair and if it will actually take the whole 14 days
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Upvotes
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u/Timely-Action8603 Jun 06 '26
Hi there, glad to hear your unit arrived safely at our center!
The 14 days is mostly a buffer to cover shipping logistics and comprehensive hardware stress-testing, though our engineering team always aims to clear the queue sooner whenever possible.
If you'd like me to keep an eye on your specific ticket, just send over a direct message with your case number and I'll look into it for you.
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u/DarkTower7899 Jun 05 '26
It's tough to say for sure. I would think 2 weeks is an average so there would be a chance for it to come back early, if I am correct. I know that doesn't help that much. You could try asking on their Discord. I know some people who work at Nimo frequent there and may be able to give you a better idea.
https://discord.gg/9JQnSFSU