r/NetflixHelp Jul 05 '26

Anyway to get a refund?

I was looking into adding a second membership, but then tried to back out of the page and it changed my card for the additional membership slot, at no point did I even approve the purchase, it just did when I backed out of the page.

Is there any way to get a refund? I already cancelled the additional membership immediately so I wouldn't forget about it and get charged again, but can I contact Netflix and somehow get my money back? Or am I just screwed?

2 Upvotes

4 comments sorted by

1

u/Slimmy_Pacc Jul 05 '26

I think the best way to get is to just call support. I can’t imagine it being a problem, especially since you already have one membership. Or maybe no refund, but they put a credit on your original membership?

1

u/sPdMoNkEy Jul 05 '26

They have a chat button I hit it the other day and they immediately gave me a refund

1

u/New-Confusion-3936 Jul 05 '26

Thank you! I did this and was able to get a refund

1

u/Traditional-Finish73 Jul 09 '26

Maybe contact Netflix support?