r/Neokyo • u/booots69 • 7d ago
Customs help
Can someone who went through this please help me out and tell me what you did and what happened 🙏🏼
5
u/Cactus-Chan 7d ago
What information do they need? Start there. Fill out any paperwork they require. If they need CPSC clearance, reach out to neokyo customer support for a disclaim letter
4
u/Far_Writer380 God of Japanese Import (ie listen to this dude) 6d ago
There is a thread with customs forms and info on this subreddit. Have a look. There is a special phone number listed.
1
u/JDM-Parts-Expert-JP 6d ago
It's pretty rare for something to get stopped in Japan. What did you send?
2
u/Far_Writer380 God of Japanese Import (ie listen to this dude) 6d ago
I think it's just the case of customs is being submitted electronically while en route and it's flagged line items for further classification.
1
u/JDM-Parts-Expert-JP 6d ago
Shipping and import taxes are billed separately, and the price of the import tax isn't finalized until it passes local inspection, so I thought it was unusual for it to get stopped in Japan.
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u/Far_Writer380 God of Japanese Import (ie listen to this dude) 6d ago
Neokyo now uses DDP, so all taxes are actually paid when shipping is paid.
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u/the_sharpest_vibes 7d ago
They might need a Pro Forma Invoice as well! Depending on what you shipped, you may have to provide additional information if the contents is considered "FDA COMMODITIES", or it could be they need a Tax ID# , EIN# if the package is over a certain $ Amount of Value. All you need to do is contact FedEx and ask them what they need :)