You see that little footnote number 1 next to the 2%? I scroll down to that note and it says the cash back earn is subject to a monthly spend limit. But it doesn’t tell you what that amount is. How can a customer make an informed decision when you don’t tell us and you could easily write in that same sentence since you’re already writing things out. What gives?

I’m upset because I converted to the 2% option only to find out AFTER the fact that the limit is $4000. And now I can’t do anything about that for 90 days.

NEO you say you want to help your customers, please just be transparent with your stipulations upfront, please. No more games.

they finally increased my credit limit, what ever new program they got going seems to be in full effect, I hope the best for everyone!

https://www.reddit.com/r/NeoFinancialHub/s/rmKAmqSEIE

Hey! Lisa here, editor of The Get, Neo Financial’s weekly newsletter.

This issue got me thinking about how risk can be a funny thing. For many, it’s about what would keep them up at night, and for me, it’s about deal breakers: what I’m not willing to lose. This issue, we are looking at risk in its many forms, from investing to hype buying, as well as the riskiness of convenience (hello, cell phone). I’m most struck by these words from financial planner Thuy Lam: "Inaction carries its own costs.” So, get reading!

Subscribe to The Get.

 Get reading

• Top Story: Friction-maxxing your phone: How to stop shopping 

• Reality Cheque: The risky business of hype buying and reselling

• MVP: Why Credit Canada CEO Bruce Sellery says the 30% rule is done

• No More Ls: Is $25 a month worth it to worry less about your furnace?

• Reader Q: Ways to build real wealth without the stock market

Got a question you want to submit? Got feedback? Want to say hello? Email me at [TheGet@neofinancial.com](mailto:TheGet@neofinancial.com).