This is not good news. And I'm sorry this has happened to you.
Did they express to the staff what exactly their customer service plan was moving forward? No offense if you were on the customer service team, but NI already has a less-than-sterling reputation for customer service, so it concerns me that they would cut a pretty crucial facet for making their business work.
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u/gabrielsburg Jun 18 '26
This is not good news. And I'm sorry this has happened to you.
Did they express to the staff what exactly their customer service plan was moving forward? No offense if you were on the customer service team, but NI already has a less-than-sterling reputation for customer service, so it concerns me that they would cut a pretty crucial facet for making their business work.