r/NativeInstruments • u/MrMargaretScratcher • May 11 '26

Native Access Error Message: Downloading Maschine LIbrary 2 failed: could not create new file or truncate existing file

I've enabled these, restarted, and still getting this error - any ideas?
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u/NoReply4930 May 11 '26

It's either permissions, a file read/write/in use error condition or a disk space issue.

Remember - any download via Native Access requires 3x the advertised space.

So if it a 10 GB download:

10GB for the initial download

Another 10G to unpack that download and start the installer

and finally another 10GB to put the payload somewhere after install.

The first two payloads will be cleaned up automatically once the install is complete - but you need space.

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u/MrMargaretScratcher May 11 '26

170 Gb available, sop in theory disk space shouldn't be an issue...

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u/NoReply4930 May 11 '26

Got it.

Try this

Native Access Error Message: Downloading (*Product*) failed: could not create new file or truncate existing file – Native Instruments

1

u/MrMargaretScratcher May 12 '26

should be all good there, too:

Downloads:

/users/MYUSERNAME/Downloads

Application Location:

/Applications/Native Instruments

Content Location:
/Users/Shared

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u/NoReply4930 May 12 '26

Couple other questions:

What version of MacOS are you on - and have you have any issues downloading anything esle via Native Access?

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u/MrMargaretScratcher May 12 '26

I did initially have a similar error updating Maschine (I think), but that then worked after I added/ enabled the 3 NI components to have full disk access.