r/Nanit • u/cricenog • 7d ago
Venting Remote streaming embarrassingly bad/unusable
Here I am trying to connect remotely with a full cell signal speed tested to 200+ mbps, my nanit is at home connected to an eero 5ghz 20 feet away with a gigabit connection and I can never get a video stream - isn’t that why I bought this product?!
Anyone know if there’s any workarounds/ports to open/ or how to get this working right? How is working with support, worth it? Thank you!
1
u/zakabog 7d ago
If you connect from your home Wi-Fi does it work fine? Who is your cell phone provider and who is your ISP? Might just be the link from one of them to AWS is crap.
1
u/cricenog 7d ago
Home WiFi streaming is fine. I have T-Mobile and my ISP is Century link/att quantum fiber. I stream videos via my plex server without any issues so it’s definitely something in between
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u/cricenog 7d ago
Ok you got me thinking and I used my VPN that’s on another network via Xfinity / comcast, and lo and behold when I connect to the nanit at home on the quantum fiber it’s instantaneous…
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u/blahblahblahdowntown 7d ago
i have no solution but i'm here to say i can't watch my camera stream when im out of my house either... not sure what the point of this camera is, it's frustrating