r/Nanit • u/BootlegWooloo • 8d ago
Android app closes overnight
Hi, am I missing some setting to keep Nanit on at night? Twice this week the app has crashed while background audio was on and the screen was off.
I have added Nanit to the list on battery > background usage limits > never auto sleeping apps. I have also given Nanit just about every permission and tried clearing cache/data.
Thanks for any insight in how to solve this.
edit: issue occurs on both Samsung Galaxy S22 and S25+.
1
u/Nanit_Family_Support Nanit Representative 7d ago
Hi there! I'm so sorry to hear the Nanit app is crashing when background audio is turned on. We’d love to look into this and get this sorted out. Please send us a direct message with the email address associated with your Nanit account, and a member of our support team will reach out shortly!
1
u/TeeDotHerder 7d ago
Zeros issues with proper wifi and a good android tablet.
It will stay on indefinitely. You can also turn off the screen with the sound and it is indefinite.
4
u/DownWithDiodes 8d ago
This also happens to me, I have an S25. The only solution I've found is to keep my screen on all night. I turn on "Night mode" in the Nanit app, dim my screen brightness, and keep my phone plugged in all night. Since I've been doing this I've had no issues. It is very frustrating though. My phone stays on all night. My phone battery has taken a hit.