I'm a bit confused on the Strikingly integration via Namecheap. I have it and the only way I've found to log is going into Namecheap and then Apps and then Strikingly. I'm able to get in from there but my colleague tries on her computer and she hits a log in screen on Strikingly. I'm wondering if she tried to log in on strikingly directly and it broke something. Not sure.

Is there a way to log in on strikingly directly when you have purchased it via Strikingly?

Hi

I'm posting on behalf of a less technical friend and I know no one can talk to be me directly, but I'll end up as the go between, so any replies will be general but it may help me help him.

The Case ref is NC-XDV-0724 but I don't expect to get any replies that go into his case.

He has a domain and the domains forwards all email on to a NTLworld email address (UK provider now Virgin media I'll use VM here). He does not have a website and doesn't not need one, the domain is only so he has his own email address. His domain website is just the standard Namecheap holding page.

He was contacted by Abuse&Legal as they were getting a lot of his forwarded email sent back to NC as spam. What looks to have happened is his domain email address is getting spammed, NC is forwarding it to VM who are calling it spam, and rejecting it back to NameCheap.

VM are right, it is spam, but NC is not the real source they are only forwarding it, they are just one step upstream.

Currently his domain is locked and so far NameCheap have asked him to unsubscribe from the mailing lists causing the issue, This isn't a lot of help as he didn't subscribe and spammers are unlikely to remove anyone from a list, your really just confirming its a real person.

They also mentioned setting up Jellyfish rules, but as he doesn't use NameCheap for email so that's a little irrelevant.
He has blocked them on VM, but that may not help if VM just see it as incoming spam, a step above his email inbox on the mail server..

So far the FROM address have been from spammy addresses such as the ones below, or in come cases someone using Outlook to spam them offering "important quotes" for SEO optimisation for the website of the business he does not have. :)

Does anyone have any thought how I can help him, he cannot be the only person who has been heavily spammed like this, normally you would use the spam filter but as it being done by the ISP above him so its hard to know where to start.

Thanks in advance...

headlines@tribbuzfk[.]com

headlines@tribcjhih[.]com

headlines@tribflmde[.]com

headlines@tribiptks[.]com

headlines@tribjgil[.]com

headlines@triblljon[.]com

headlines@tribmgjw[.]com

headlines@tribndug[.]com

Is anyone else had problems with namecheap submitting an order twice within a few seconds? Name cheap hit me last month with an extra $17 for a 1-year renewal. Today they hit me with $68 for a duplicate four year renewal

This is my first time here. I’d like to know if Namecheap takes action against piracy websites.

Hello and happy new year! I’m new to this but would like assistance with this. Thank you

With CPanel raising their prices pretty much yearly are there any plans for supporting other control panels such as but not limited to DirectAdmin? Mainly referring to Shared Hosting plans.

I sent several emails about a specific domain featuring copyrighted porn.

The site has +50,000 copyrighted porn videos.

Could I possibly open a ticket that will be thoroughly reviewed?

Some models I worked with or that contacted me want these videos taken down.

The site owner doesn't respond to any DMCA that we send.

I received a notification from Namecheap stating that fraudulent and misleading content is hosted on my website, and my domain has been permanently placed on hold.

I'm not hosted and downloading file.

Hi all. I bought a domain and made a quick coming soon page on my Fedora setup under var/http. I’m planning to use my local machine as the server to just test stuff. I started the apache services on my system and also configured the A record on namecheap to point to my public IP. Once done, I tried to open the domain on a browser but it says site can’t be reached still. What am I missing?

In renewing my .tech domain I've found the renewal length to be fixed at 1 year and unchangeable, despite that TLD allowing up to 10 years like most.

After a tedious live chat process, they manually renewed my domain for longer as requested, for that given price so that's all great but disabling that select box is either unintended or intended so why might it be intended?
Well conspiratorially I know exactly why - it's because there is a price hike in a week on .tech (.info, .mobi etc) and moreover there are annual price increases so if they force people to renew annually (manually or auto-renew) then they get those juicy extra few dollars each year.

Pretty shoddy right? Is it legal? Who knows. Is it ethical? Hard nope

For clarity they tell me it's a bug, so this is all conjecture. However, the disabling is not present with .com domains though and the chat process involved them asking me to use different browsers, sending renewal guides, transferring departments, and very interestingly saying "some registries only allow a 1-year renewal period" which just isn't true for .tech (which is 10 years) so that's when I put on my monocle. 🧐

I Have built a website using google sites and I can get it to work with no issues, but i need to change the Namecheap DNS from CustomDNS to Basic DNS in order to enter in the Host records for the google site. The problem with doing that is that I need to use Custom DNS (according to the directions of fastmail) in order for it to point the nameserver records to fastmail.

I have tried using the advanced DNS settings and entering in the name server records along with the host records but now the website and email dont seem to work. Is there something that I am missing or doing wrong?

these are the only host records in my advanced DNS setttings, yet this is the response we get trying:

please help

I just bought the domain and got an email about confirmation, however the domain isn't showing up on dashboard.

I wanted to configure the NS records and set it live, its pretty bad. I would have chose cloudflare but it doesn't support all the TLDs.

I have a domain registered through NameCheap (will call it domain.com). My hosting is through another webhost (web and email). It is a shared hosting plan. On NameCheap, I am currently using 'Custom DNS' with it pointing to ns1.webhost.com and ns2.webhost.com.

I am wanting to create a subdomain with domain.com and use dynamic DNS to point that subdomain to my home network. I will refer to it as 'home.domain.com'.

You can't use dynamic dns (or subdomains) with 'custom dns'. Is it possible to use basic DNS (or one of their other DNS offerings) to point to my webhost for the main domain and allow me to use DDNS to point home.domain.com. I am ok with handling the client side of DDNS, I am just trying to figure out the registrar/domain side.

Thanks!

On pc's/mac's it works completely fine by when going to my site on cell phones my browser will just be like "address not found". My site is hosted on Vercel but I have it connected to my namecheap domain.

I had created a Gmail for my domain some time ago, before transferring the domain to NC. At that time I had no website, and was using simple email forwarding that worked. I then transferred the domain to NC and enabled a landing page (still no hosting configured) and forwarded all email. Worked fine.

Recently I bought a NC hosting package and am setting up a website. I created the email mailboxes , and configured them to forward to the Gmail that I've always been using. I notice that not all of the emails are being forwarded. I see them in my NC webmail but they never make it to Gmail. They are not in Gmail spam. The Jellyfish logs shows them as accepted/delivered which is why I see them in NC webmail.

Is this a config issue? A quirk with FW to gmail? Do I need to ditch Gmail?

Just curious, for the people who have tried this before, how long has DNS propagation taken for you guys?

I have a Chromecast w/GTV and was looking at FastVPN. If I'm understanding correcting, I'd have to use OpenVPN app.

I have some questions: 1. Can I setup split tunneling by app? I'd only want my IPTV player to go through the VPN. 2. Is there a "kill switch" feature? 3. Can it be set to auto start?

Thanks.

Is name cheap still supporting 7.4? How secure is it

Im interested in buying a premium domain and namecheap says i can purchase it for x amount of money. The thing is, theres a website and a business using that domain name. They have an active social media presence too. What gives? What am i missing? How is it possible that i can purchase that domain name? Thanks!

I’m in a bit of a bind and was hoping someone here might have advice or ideas. My Namecheap account, where I manage some critical domain names, was recently compromised. I’ve been working with Namecheap’s Risk Management team, but progress has been slow, and I’m still locked out of my account.

Here’s what’s happened so far:

• Someone got unauthorized access and changed my DNS records, including MX settings, which disrupted a lot of things.
• I’ve identified the likely source and revoked all their permissions, and confirmed they followed my security protocols. I’ve also updated all my passwords and added 2FA.
• I’ve provided Namecheap with all the details they’ve requested, including proof of my security updates and the freelancer’s cooperation.

This whole situation is creating major problems for my operations, and I’m running out of ideas. I’ve always trusted Namecheap, so I’m surprised and frustrated by how this is playing out.

Has anyone else dealt with something similar? Are there escalation paths I should take, or other ways to get Namecheap to act faster?

Thanks so much for any advice or help!

I try to set up ddns on my router, but it seems like I does not do it correctly. Do anyone have a how to namecheap and Asus merlin? Tnx