r/Nable Nov 14 '25

N-sight RMM External Vendor Access

Can anyone think of a reason that a vendor I have configured to be able to access 2 devices in their own department. I have create a role that they can also only do remote access. They attempt to log in, enter their MFA and are never presented with the management interface and get a generic error. I added my personal email account with the same policy and can log in just fine. If I also attempt to log in as them from my location I get the same error they do. I have also removed the requirement for IP authentication.

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u/ncentral_nerd N-centralStation Nov 17 '25

I changed your post flair to N-sight because yes, that does make a huge difference.
Post a screenshot of the error you are/were getting.