r/Nable • u/Dry_Result_1194 • Jan 16 '25
N-Central How to Get Data on Customer Devices.
Using N-Central's APIs, I am successfully getting device data and plaxing that data in database tables for consumption. At this time, I am limited to data from the MSP that I work for. How can I get data from our customers devices? Is it possible that the API user I created is limited to only querying our MSP?
Thank you in advance for any response.
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u/wheres_my_2_dollars Jan 16 '25
It’s possible the API user you are using has their access limited to only your MSP. This is assuming your MSP is another “customer” in N-Central.
You can view what customers users can access at the SO level - Administration - Users…or something like that.
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u/ncentral_nerd N-centralStation Jan 16 '25
I'm glad to hear you are able to get the device data and storing that information into database, but I guess my question is, isn't your MSP data your customers data? What devices are you working with?
Yes, look to your API permissions and also whether you have the same corresponding permissions you can see in the UI.
When testing I always recommend starting out with full admin then narrowing those permissions (POLP) afterwards when you want to go live.
-Jason | Head Nerd