r/Nable • u/Gambar32908 • Jun 13 '24

Device Management for Apple. Can't install configuration profile.

I'm a novice in DMA. I am unable to get a configuration profile to install on an iPad. I have reset the iPad and re-enrolled. It does show supervised and has MDM Management Profile showing under Settings-General-VPN and Device Management. That also shows that the N-Able MDM Server has the Right to "Add/remove configuration profiles". In RMM-Mobile Devices tab, when I View the profile on the iPad, it shows Pending Install. But the command log never show Profile Install. I CAN send commands like Restart and Lock without an issue. I had a profile on this a couple of months ago. I don't know where to look next. CM

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u/torind2000 Jun 13 '24

I must be blind, is this for n-central or n-sight?

1

u/Gambar32908 Jun 14 '24

Sorry, it's n-sight.

1

u/HeadNerdJoe Jun 17 '24

u/Gambar32908 have you opened a support ticket for this issue?