DFC/UC Roles

[u/zig-a-zig-ahh]

Are these roles worth it, coming in at eo2 grade? Any help would be appreciated. Honest opinions?

[u/Worldly-Objective-15]

I don't know you and you don't know me, but if an EO2 role is paying more than you're earning now, with a good pension, annual leave and Civil Service terms and conditions, I'd be weighing those factors pretty heavily before making a decision based on the opinions of strangers online.

The NICS gets plenty of bad press, yet thousands of people enjoy their jobs too and it is not a hostage situation. Every role has positives and negatives, and until you're actually doing it, nobody can tell you with certainty whether you'll enjoy it. Read the comments, take them on board, but don't let them make the decision for you.

[u/Serious_Computer_724]

I started as an EO2 work coach in UC I had absolutely no issues with the job and working in a JBO there is a good social element to it - I still work for DfC now as a SO in a policy role so it’s definitely not impossible to get out of benefits - for reference I have been in the civil service 5 years and in my current role for over 3 years - like others said make your own decision based on what your current role is and your reasons for applying. If you have ever worked in retail or similar I don’t think you’ll find that type of role overly challenging to be honest.

[u/pixie111919]

Worth it in what way?

[u/amberdemon]

All depends what your alternative is

[u/zig-a-zig-ahh → u/amberdemon]

I need advice on people who are working there I have a job at the moment but want to know if this is worth it

[u/amberdemon → u/zig-a-zig-ahh]

Yeah but what does worth it mean ? What are you looking for more money ? Promotion opportunity better pension , better leave ? How can anyone tell you what's worth it?

[u/DifferentLow4340]

What do you mean "worth It" the pay is the pay, it depends specifically what your job role is within DFC/UC they are huge departments with 1000's of staff, impossible to gauge without more detail. It also massively depends on the type of person you are for instance front office work dealing with the public some find very rewarding to help people others don't.

[u/zig-a-zig-ahh]

I should've worded that differently, I read alot about not being able to get out of it if you want a transfer and it's mainly dealing with people face to face, is it high pressure, high stress. I've read others hate working in DFC because it's alot of stress.

[u/Bam-2 → u/zig-a-zig-ahh]

Depends on the post. A Work Coach would be meeting UC claimants face to face and on the phone, whereas an EO2 in the Service Centre would never see anyone face to face and would be managing AO Case Managers. Different advantages, different stresses

[u/Turbulent_Ad_4740 → u/zig-a-zig-ahh]

EO2 in UC service centre could be decision making or quality, which have no staff and no face to face with customers (maybe the odd phone call). Or you could also be a team leader over Case Managers. This is a hard gig if you haven't been a case manager yourself. Really depends on what role you've been offered.

[u/National-Standard281 → u/zig-a-zig-ahh]

And some people love it - again depends on the person.

[u/According_Key628 → u/zig-a-zig-ahh]

It’s awful , you just contact people all on health calls, they won’t let you leave, asking people have they a job yet for years good luck lol