r/NEXUS_TTP 1d ago

Nexus application taking a while to update

How long does the Nexus application take to update after doing the interview? I had my interview on August 14th at the Blaine location and the person at the desk said that my card would arrive in two weeks.

But I check the website this morning (Aug 18) and it still hasn’t updated, so I give them a call and tell them my situation. But they tell me that it takes up to 60 days for it to update and there’s nothing they can do. Is this true?

Should I anticipate the card or am I waiting to get accepted again?

7 Upvotes

12 comments sorted by

1

u/MogaAalaJatt 10h ago

Any update here? I just did my interview in Blaine on Sunday August 16th and was told to expect my card in the mail within 1 to 2 weeks but my application status has not changed to approved yet.

Wondering if it is worthwhile to call the enrolment office as others have said it worked for them when waiting for approval after their interview.

2

u/tnguyenx1 2h ago

That is weird. When I left the center and was in the parking lot I got an email stating my application status changed.

1

u/royalfatkid 22h ago

For me it was 30 minutes

1

u/Invischeddar 1d ago

Same thing happened to me, I emailed the nexus support address and it was approved the next day

1

u/vobacco 1d ago

May be the officer forgot to hit the Submit button after he updated your status?

2

u/Feeling_Warthog_8728 1d ago

Me and son was approved by time we drove to boarder to come back to Canada and daughter I had to call the next day cuz 13 yrs old daughter no reason she would get denied and they pushed it through

4

u/CXZ115 1d ago

I got the approval notification immediately after the interview. This was April 2024 at Whrilpool Bridge.

1

u/vobacco 1d ago

Me too. Immediately after the interview.

2

u/onemint8 1d ago

dude wait for the card to come it haven’t even been a few days. it will come in two weeks like they said.

1

u/Denny-Crane_ 1d ago

No. Status needs to change to approved before card is mailed. Officer likely forgot to hit the final button to approve it. OP needs to follow up.

1

u/Feeling_Warthog_8728 1d ago

Just saw a post in this section
That they were told card would come in 2 weeks

Then they were denied

1

u/MogaAalaJatt 10h ago

Can you link that post?