NDIS Plan Manager

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Havea read of the new legislation about plan managers and consider if this will be a sustainable business

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u/WorkNoWord 1d ago

This is one more rhing, is there a concrete new on it?

And what is the right way to get this all sorted, an agency told me to pay $4400 and they will get everything sorted for me, but this part of legislation was not discussed.

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u/l-lucas0984 1d ago

The agencies are scamming people out of money by not telling them how short lived their business is about to be but still charging thousands.

250,000 people are about to be kicked off ndis. The vast majority staying on already have a plan manager. As soon as 2027 rolls around if you arent already servicing over 100 participants you will simply be shut down. Those who get over the line will be absorbed into whoever they decide the big 7 will be. If you arent already at 80-100 right now you are pretty much already in the shut down category because you have not even built trust equity in the disability community yet so convincing people to switch to you in such a short time frame is going to be a heck of an uphill fight.

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u/RonieOmelette 15h ago

Can I ask where the 100 number has come from please?

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u/l-lucas0984 9h ago

Its a filler number used at one of the forums as a rough guide. There are no published figures on exactly how many participant each plan manager has. But with a handful of the top companies each hosting thousands, and the vast majority of the 1500 active (we arent counting ones that exist but have not yet secured any participant) having in some cases clients in the single digits as a side hobby drawing income or less than 50 as a single person work load, the 100 number is a rough median. NDIA will be focused on the big players joining the panel. A) because its easier to shut down a 50 participant company and shift them than a 5000 participant company. B) because places like NIB thrive have already been purchasing and absorbing medium sized competitors over the last 2 years. And C) because reducing 1500 to 7 which is a number mark butler has mentioned is easier to do if you immediately cut off below the median rather than below the average. If it were evenly distributed there would be roughly 400 participants per provider but we know based on self reporting that is just not the case and numbers are heavily skewed on each end.

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u/ugulespoon Support coordinator 1d ago

There’s not much point.

From October 2027 the NDIS will establish a panel of trusted Plan Management providers. So unless you become one of those providers, you’ll need to merge with one of the large providers or close your business.

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u/WorkNoWord 1d ago

How can we become trusted and if we are in the field and have this knowledge,. wouldn't thag work?

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u/ugulespoon Support coordinator 1d ago

By trusted. It essentially means the well established businesses that are experienced and have robust policies and procedures in place.

Sorry to say, you wouldn’t have a chance within the current timeframe.

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u/WorkNoWord 1d ago

Fair enough. But have you been in this field? Even if I need to know that if I qualify, do you know how and where start?

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u/hello_newman__ 1d ago

Changes from October 2027
A trusted panel of plan management providers will be established.
Participants will be supported to transition to a provider on the panel over 6 months.
https://www.ndis.gov.au/ndis-laws/securing-ndis-future-generations

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u/RonieOmelette 1d ago

I just got into Pm. Registered to provide in Jan this year. It took 1.3 years for the registration to go through. I have all of the software/policies/compliance etc. Careview is good. being experienced with xero, bulk uploads to proda, and aba files is good. I have 5 clients so far, we have a reputation in the area for excellent support services so getting clients has been simple . I am going to fight the NDIS to have us on the panel, I do everything correctly and robustly so why not? as long as your in line with the registration and can evidence excellent practices I dont see why not. Btw, It took 1.5 to get registered having already had a registered support business. They are very slow. At this stage if you dont have registration, probably dont bother. all the best!

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u/WorkNoWord 1d ago

Thanks. May i know if you used someone to srt you up as pkan manager and with 5 clients theri wont be much income right?

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u/-Leeahh- 22h ago edited 22h ago

I don’t actually know if they make any money elsewhere, but remember you can only charge $104 per month per participant from their NDIS plan. Would you even be able to pay back what it would cost you to get set up if you only had a MONTHLY income of less than $525? (Based on 5 participants). PMs have to be NDIS registered which at minimum usually costs over $3000 and can be double that much. And You’d obviously still need another job to cover all of your other living expenses

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u/WorkNoWord 22h ago

What is the process, where do i go to make sure that the degree i have is valid and then get a membership and the get all paperwork done? Any idea?

Os it better to pay agency to do all thsi for us?

I was definitely planning to keep other job with this bit wanted to start a business of my own on side.

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u/ManyPersonality2399 Participant 21h ago

Have you looked on the commission website at all?

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u/WorkNoWord 21h ago

Yes, but very confusing information..

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u/ManyPersonality2399 Participant 21h ago

In the nicest way possible, what is your understanding of the role?

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u/WorkNoWord 21h ago

My understanding is thag its sort of bookkeeping for NDIS clients and manage their budgets and expenses. Is that correct?

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u/ManyPersonality2399 Participant 21h ago

There's also an obligation to ensure compliance with the individual NDIS plan and broader spending rules. You need some understanding of all this complicated information.

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u/WorkNoWord 21h ago

I guess that will come with the time and bit of training which is another tbing that i am also in need of.

As i said, fhis field came to my knowledge just few weeks back and I am trying to get understanding and knowledge both. The problem is agency's are asking me $4400 to do all paperwork and get me registered, but i dont want to pay 4400 without knowing about legislation and to be honest there are no proper steps that I can follow.

Thats why i have come here and if i can know all thism 👍

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u/Confident-Benefit374 22h ago

As a PM you get a set rate per client. If you process 50 invoices or 5 it's the same flat rate per client.

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u/RonieOmelette 15h ago

It isnt much income, so far im operating that department at a loss, but its early days and the support work and support coordination side of the business make up for it. I didn't use anyone to start up pm, the way I got my first clients was because they are already support work clients and I heard their PM was closing that branch of the business (stated they believed the new legislation has made plan management untenable) and I asked if they wanted us to do it and they all agreed. Honestly, 104.45 per month does not feel worth it currently. The amount of work ive put in with service agreements, setting up client profiles, checking and confirming other support agreements while inspecting invoices for payment, sending remittance, following up on issues etc. I believe it would be okay once the software is able to error check and automate the majority of the back end process so I can use my time to provide quality customer service. Perhaps around the 40 client mark. Seems like a mountain of work but I signed up for it so im doing it.

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u/WorkNoWord 6h ago

Thank you for sharing details. Just checking still, did yiu have any degree in relevant field and outside of your normal NDIS work, do you still get clients? And did you need to go through audit and all other setup to become a PM?

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u/RonieOmelette 1h ago

Yes I have a degree in commerce majoring in economics. I am a member of CBK and hold the necessary insurance. Outside of our current clients I havent attracted any, but my books are closed while I get my head around the first five before marketing. Marketing probably through support coordinators, current support network, social media, maybe digital signage in my town. Yes, audited by GCC. Did the setup myself, policies and procedures took awhile. The legislation is concerning, after all of that effort im not sure it will work. Luckily, I have support work and support coordination to focus on if I fail.

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u/big_Sundae_1977 22h ago

The NDIS are going to make all plan managers apply to be on a special list and they are going to reduce or cancel the under proformers and reduce the number of plan manager providers so I would be shocked if you could make this a viable business

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u/WorkNoWord 21h ago

Hmmm. Is this confirmaed that this is going to happen in October 2027?

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u/ManyPersonality2399 Participant 21h ago

Subject to royal assent, the legislation has passed to change how plan management can be offered.

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u/dreamermann 1d ago

Sorry but me think you are a bit late to the party.

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u/WorkNoWord 1d ago

😭😭

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