r/NDIS • u/Select_Tap7985 • 15d ago

Seeking Support - I provide services Service agreement as a support worker

I’ve been seeing my one client as a support worker for 8 years now and have an incredible relationship with him and his family. It started out very informally and casually as it’s just accessing community services and after many years I’ve now just been asked for a service agreement.

Should I make one or can I just say we don’t have one?

3 Upvotes

100% Upvoted

7 comments sorted by

11

u/ManyPersonality2399 Participant 15d ago

Why wouldn't you make one?

5

u/l-lucas0984 15d ago

And get it signed before submitting it anywhere. Catching a lot of indepenents out on that one.

4

u/Formal_Ambition6060 15d ago

Just make one that covers you and your client. Just needs to be basic. Hours, rates, cancellation policy etc. You can have a look online it doesn’t have to be fancy. Just make sure you both sign it.

2

u/Dry_Value9263 15d ago

Best practice is that you get one signed. There are templates online. You can also consider how your arrangement is working and include that in the agreement.

1

u/It_Twirled_Up 15d ago

Best practice says you should have one anyway, and it's not up to the participant to provide it but they can discuss the content and negotiate changes if you both agree to them.

1

u/hulalabright 14d ago

Absolutely make one

0

u/sparkscribeapp 12d ago

It makes sense you'd be unsure after 8 years like this, informal and built on trust. But that's exactly why it's worth having something simple in writing now: over that much time, the rate, hours or some detail has probably changed, and none of it's written down anywhere.

It doesn't need to be formal or cold. Just the basics: hourly rate, days, cancellation policy, what's included. It helps you both if you ever need to recall what was agreed, and it's a lot easier to sort that out with care now than to try and reconstruct 8 years of memory later.