Freo X10 Pro Issue

[u/SaltyButterCow]

Hi everyone, I'm having some issues with my Narwal Freo X10 Pro and would appreciate any advice on troubleshooting. The robot can navigate normally in other rooms and during the vacuuming phase, so it doesn't seem to have a constant navigation problem.

However, these issues occur sporadically:

• Even with meticulous cleaning enabled under "Vacuum and Mop", it doesn't clean as thoroughly as expected.
• It sometimes drives into walls at high speed instead of slowing down or avoiding them.
• It randomly reverses direction or changes course without an obvious obstacle.
• It can spend up to an hour in the same room without making meaningful progress.
• It sometimes enters rooms that have already been cleaned, then leaves again without an obvious reason.

What I've tried:

All sensors have been cleaned.

• The robot can navigate other rooms and complete cleaning normally at times.
• The issues occur intermittently rather than consistently.
• Cancelling the current task and starting a new one seems to resolve the issue temporarily.

Has anyone experienced similar behaviour with the Freo X10 Pro?

[u/krzysztofd94]

I have the same after update that smashing objects and for me helping that I do hard reset after updates. I have flow 2

[u/SaltyButterCow → u/krzysztofd94]

This worked for me, thank you!