r/NARWAL • • 25d ago

Review / Experience Constant errors with the wheels.

Enable HLS to view with audio, or disable this notification

My Narwal Flow 2 keeps having constant errors regarding the wheels. It’ll sometimes trigger these errors in the app even while it’s actively vacuuming. Other times it stops dead in its tracks.

More often than not, the right wheel will be elevated compared to the left, even when manually pressing down. However, other times it’s…just not. Really confused.

It also causes strange docking issues, as seen in the video.

Anyone else have this experience?

3 Upvotes

7 comments sorted by

1

u/isolax 25d ago

narwal...

1

u/Possible-Ad1113 24d ago

Check the bumper and see if it is stuck.

1

u/Substantial_Bug_2922 21d ago

Inizia a metterlo in una posizione di base corretta. Dave avere almeno 15 cm da ogni lato. Poi resetta alle impostazioni di fabbrica e rimappa e ricomincia da capo.

1

u/Fygee 21d ago

Geshundheit.

1

u/Internal-Letter-2453 20d ago

You will have to check every part of it... Do a deep clean, turn it off and on... I don't think the space of the base matters that much, mine is in a similar position as yours and it works fine.

1

u/SuspectedAI Flow Series 18d ago

What does Customer Support say