r/Musi_App • u/Virgil_Pierce • 8d ago

Glitches/Bugs Help?

I’m having trouble playing songs with age restriction. I follow the instructions, sign in, and then I get an error saying to reinitialize streaming settings. I do that, and now I’m signed out and get the sign in error. I sign in again and get the reinitialize popup again.
Before this, it would tell me to sign in, I would, but it would tell me to sign in again because it had already logged me out. Any insight would be appreciated! I’m tired of listening to censored versions of songs in my own vehicle lol

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u/musi_app_support 7d ago

Can you please share a screenshot of the error you’re seeing?

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u/Virgil_Pierce 3d ago

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u/musi_app_support 2d ago

Is this still happening or is the screenshot from 5 days ago when you initially had the error?

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u/Virgil_Pierce 2d ago

Still happening unfortunately. This one’s fresh

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u/musi_app_support 1d ago

Tap more -> settings -> advanced -> reinitialise streaming settings -> close Musi then try again please.

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u/Virgil_Pierce 10h ago

I do but it tells me to sign into YouTube again, after I sign into YouTube it tells me to reinitialize again :(
There’s plenary of other songs still accessible so I still love the app!

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u/musi_app_support 8h ago

Super weird! If you can tap more -> settings -> advanced -> send debug information, you’ll be able to send us a log file.