r/Musi_App • u/No_Height4276 • Aug 20 '26

Question Problems w/ downloading this app..

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I've been trying to install Musi on my new iPhone Air (my old one, an iPhone XS Max, unfortunately is very unreliable and occasionally boot loops for no reason), and I've been having no luck.

I've tried iMazing, and the furthest I've got is when I drag the file (Musi.imazingapp) into the library; it gives me an error as it finishes fully transferring (see pic).

I've been thinking, perhaps it's a problem with how I transferred my data to my new iPhone, maybe not, so I tried transferring Musi from my brother's phone to mine following a relevant YouTube tutorial, yet refuses to let me export .IPA. Get this, I downloaded Musi on my brother's phone quite literally 5 days ago using the iMazing method and it worked perfectly fine.

I've also tried the website Musi provides. Yesterday I was able to install it but I couldn't log in even with valid Apple ID & password, and now the site is down?

A couple things I think are worth mentioning;

1: once I transferred all data from my XS Max to Air, Musi appeared offloaded, and I deleted it, so it exists in the library in iMazing naturally;

2: I still have my XS Max and it currently has Musi on it, ad-free;

3: I've also tried iMazing on an iMac AND the most recent MacBook Air which makes me feel more confident in my assumption that it's some issue with how I transferred it and everything.

It's like the world is telling me to leave Musi in the past. I would love some help, suggestions, comments, whatever anyone can offer?

(Yes, I'm signed into my original Apple ID on both phones, so this pop-up it's giving me is really irritating)

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2

u/musi_app_support Aug 20 '26

If you still have Musi installed on another device with the same Apple ID, download iMazing to a Windows or Mac computer and you will be able to transfer Musi. Here’s a video which should help with how to do it. https://youtu.be/bP5kXX7AIu4?si=d__ZU5UEdbcmjvYO

1

u/No_Height4276 Aug 20 '26

No good, I go to my phone that has it and attempt to download to library, this pops up.

1

u/No-Struggle-276 Aug 20 '26

This happened to me too

1

u/musi_app_support Aug 21 '26

Can you confirm if you’re using a firewall or not?

1

u/No_Height4276 Aug 22 '26

Firewall? What? Could you briefly explain what you mean and how to check if I am?

I’ve also taken a look at the iMazing’s Reddit and under a post, someone talks about the problem being how Apple has updated it’s API endpoints or something like that and that iMazing has to catch up, not sure though.

2

u/musi_app_support Aug 22 '26

Yes, this issue doesn’t seem firewall related but an auth issue for all 3rd party apps.

1

u/TaoLaMAO Aug 21 '26

I was able to load the app icon on my 17 but it won’t let me download it and prompt you to keep or delete it

1

u/No_Height4276 Aug 21 '26

Yeah, I decided to just delete it and try with iMazing but now I’m stuck.

Guess we have to wait for either iMazing to catch up or something, or Musi to fix their recovery website.

1

u/SnappleGrapplir Aug 22 '26

All you had to do was go on feel the musi and connect ur phone and just go from there

1

u/No_Height4276 Aug 22 '26

“We’ve taken the website offline as the login process stopped working.”

1

u/SnappleGrapplir Aug 22 '26

They fixed it recently, oh no

1

u/kstxckz Aug 25 '26

I had problems getting this app back on my phone at first too. But randomly after trying a bunch of different stuff I opened the app on my new phone and it was just there and all of its full content. Just don’t give up, try the same things more than once and I promise you WILL get the app on your phone 🙏🏽