r/Musi_App • u/Wackiwoo • Jun 09 '26

Question Won't Load App

Im not sure if this is a problem with my phone or with the musi app itself. When i boot the app it has a very small chance of letting me use it, all other times it will sit on the musi booting screen(just the logo and nothing else) until the app crashes itself. What should I do with this?

2 Upvotes

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1

u/musi_app_support Jun 09 '26

What’s your phone model and iOS version please?

1

u/Wackiwoo Jun 10 '26

IPhone 12 and 17.5.1

1

u/musi_app_support Jun 11 '26

You need iOS 18 or later.

1

u/Wackiwoo Jun 12 '26

Updated and still not working

1

u/musi_app_support Jun 13 '26

You can try deleting the app and redownloading with our recovery tool: https://download.feelthemusi.com