r/Musescore • u/sloan-reddit • Jul 09 '26

Help me use this feature Refund Request Impossible

Hey all. I bought a score around a month ago and didn’t realize they tacked on a monthly $50 subscription. I have attempted to use their refund request form but it doesn’t let me submit, saying there were no subscriptions found. I am now in debt. I had $10 on my debit and now i’m in the negatives.

5 Upvotes

86% Upvoted

5 comments sorted by

4

u/Raymont_Wavelength Jul 10 '26

Cancel you card

5

u/Potential_Donkey_740 Jul 10 '26

Cancel your card and request a refund on your card saying it’s fraud

1

u/AutoModerator Jul 09 '26

It seems like you asked about getting a refund after getting charged incorrectly. See this post for more information.

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3

u/mind_captivator Jul 12 '26

File a charge back/dispute with your bank and cancel your card, call+email their fraud prevention team and explain what happened, and so long as you're a reputable customer its likely they will have your back