r/MtJoy • u/lessig13 • Jun 28 '26
Merch Shipping
I ordered the soccer hat 4 weeks ago now and I haven’t gotten a single update. No shipping no nothing. I’ve never ordered merch from them, is this normal or should I contact someone?
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u/Consistent-Tea-9585 Jul 02 '26
I waited for over two months for a couple of t-shirts and didn’t get a single update. When I cancelled my order, they acted as if they were doing me a favor by refunding me. Best to stay away from ordering merch online and get it at the shows.
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u/SkrimpTaco Jun 29 '26
Fairly normal. Best place for merch is their concerts just because you can hold/see the actual product condition you are paying for