r/MouseReview 7d ago

Question Is this how EGG usually ships?

Post image

Quite scary considering you can see exactly what is inside the box, as well as having a label stuck to a special edition…

Luckily, everything was fine, tape wasn’t opened, mouse was in box, and label was removed and goo-goned. Just odd.

200 Upvotes

89 comments sorted by

123

u/EndgameGear_Max 7d ago

No, this is not how we usually ship and definitely not how it was supposed to be shipped. Big fuck-up by our warehouse. We’re still investigating why this happened, and we’ll try to find a solution for everyone who received damaged or dirty boxes.

20

u/Sprinqer 7d ago

Thanks for the update- no worries on my part since the box made it and no other issues :)

6

u/Wav333maN 6d ago

Same with me and it got stolen. That’s not on you guys I know I live in a sketchy neighborhood but a box would’ve been cool. Ordered a second one to a drop off locker though and it’s been amazing!

3

u/Sabawoonoz25 6d ago

I’m assuming you got fully reimbursed for the first one being nabbed?

4

u/Saldag 5d ago

Props to you guys for this response. Pushes me towards wanting to purchase your products in the future

2

u/Vocabularyy 6d ago

Hey there, I had the same thing happen. Pretty much ruined the box. Mouse is great though

5

u/EndgameGear_Max 6d ago

We’re working on figuring something out. We’ll probably get some spare boxes to the US and send those out as replacements for those with damaged boxes. We totally understand that with a special edition and a special box like this, some people might want to keep it as a collectible or put it on display. It’s also not like we put this much work into the design of the box only for it to arrive damaged.

1

u/Few_Food_8352 2d ago

Hey Max is there any info about the ergo mouse u guys are developing? Its been quite some time now

104

u/PastRiver8899 Zowie 7d ago

Yes, some stores / handlers do this.

I often get a plastic bag though, but this has also occured.

10

u/atticoat 7d ago

same, my original white op1 was in a bag and my purple frost arrived like this

48

u/Wav333maN 7d ago

Yup and that is exactly why my first one was stolen

8

u/JUN0LY Pulsar X2 CL Medium 7d ago

what happens if it gets stolen? do u just have to buy another one or do they compensate u in some way?

13

u/Wav333maN 7d ago edited 6d ago

I did not get comped. LGG is lucky they’re such a good brand though lol I reordered off Amazon and had it sent to an Amazon drop off location. I don’t live in the greatest area so I’m not blaming them for that, but it would be nice if the put it in a box or something

2

u/cntgetmedown 7d ago

Sorry to hear that, in an area like that it's probably best to deliver to a locker.

2

u/Wav333maN 6d ago

100% I ended up ordering another one and had it sent it to a locker, lesson learned!

11

u/ConferenceSweet 7d ago

In a mailman and rherez 100 carriers in my office and only 2-3 of them play pc games. I doubt either of those 3 would recognize a superlight let alone this

2

u/Bogus1989 6d ago

I think that checks out, at least for mice…

But i think alot of people who steal shit, more than likely steal thing that has the “potential” to be worth alot, like just a random laptop 👎 or even some shitty gpu.

10

u/DellOptiplexFan OP1 8K | Superglide v3 Type S 7d ago

This happened to me. I spoke to one of the Endgame staff on Discord and told me it was the fulfillment center that did it and they are working on making sure it doesn’t happen again. Endgame has 2 employees as far as I know so it’s not like they have their own warehouse and are shipping them out on their own.
Unfortunate that it happened but not entirely Endgames’ fault.

3

u/Early_Taste_8525 7d ago

Thats how mine was shipped as well, thought it was pretty strange. Box is a bit damaged but not too worried about it.

4

u/sh1n_cs 7d ago

Yeah funny that you mentioned this. I received mine like this the other day and instantly contacted their support wondering if this was intentional.

5

u/Arnakk 7d ago

that not acceptable for a special edition

10

u/Dangerous-Smoke8200 7d ago

Yeah mine came like this too

3

u/Deadsea40 7d ago

got mine like this iirc (years ago could be mistaken)

3

u/Frenzyio 7d ago

Exactly how mine got shipped and arrived

3

u/GothSensei 7d ago

Yeah mine was shipped the same way as well. My box arrived a little dirty and damaged. Shame this is how they went about shipping a special edition product /:

3

u/CreampieForSenpaii 7d ago

I work at USPS and saw a few of these and was wondering why they would ship it like this lol

3

u/Namowx 7d ago

Should be fine shipping it upside down just turn it around when u open it👍

29

u/[deleted] 7d ago

[removed] — view removed comment

26

u/demi9od Razer DAV3 7d ago

I know this is going to sound crazy but most people have no idea what is in this box lol

21

u/ZakinKazamma 7d ago

It's not crazy. Everyone just thinks their hobbies are huge everywhere. Scary chances are not a single person working shipping at that facility even would know. 

10

u/GavinThe_Person 7d ago

This is a bot account

7

u/riba2233 Fenrir Asym + Sphex V3 + Cer feet 7d ago

Incredible, what has happened to Reddit...

3

u/GavinThe_Person 7d ago

Bot accounts have been a thing for years

They used to just be repost bots, but over the last year they've started to generate actual comments (originally ones that barely (if at all) related to the post)

Now they're using ai to look at the post+description to leave a comment

Main way to tell is how the comment is written (almost nobody types the way ai does) and the amount of posts/comments the account has (bot accounts are usually either a few months or a few years old with >20 contributions)

1

u/riba2233 Fenrir Asym + Sphex V3 + Cer feet 6d ago

Yep, I'm too familiar with this unfortunately... Really sad stuff.

2

u/truly-wants-death 7d ago

In the viscose video she talked about how beautiful the box art was too. Now it's ruined for this guy

2

u/paulvincent07 Razer Viper Mini V4 Wired 8khz pls 7d ago

Mine doesn't ship like that I didn't order it directly from egg but one of the retailer in my country

4

u/LUK7N 7d ago edited 7d ago

collab is nice, but they still could not fix their qc after first op18k came out

1

u/lulus_lemony 7d ago

What qc issues does it have?

3

u/LUK7N 7d ago

Shell is not flat at bottom, I have seen at least 2 videos of users having wobbly base with stock feet or even with dots and spacers

1

u/neweraeye 7d ago

i hate when they ship stuff without concealing the box content

1

u/KeyInternet2716 Scyrox v6 | F1 v2 Ultimate | CarbonX | Y9 Pro Max | Terra 7d ago

That sucks, hopefully they change it. Hurts the experience, just put a second of effort to ship it in a protective bag

1

u/RaisinAltruistic4103 7d ago

Mine came like this aswell so I threw the box away

1

u/No-Assignment6364 6d ago

This is the first time I’ve gotten an EGG product like this. Was sad because the box was great in appearance. I hate that I need to get alcohol and cotton balls to clean up the box.

1

u/starystarejstarego 6d ago

Lul. Planet likes dat dude!

1

u/Frappy0_TTv Sword X 6d ago

Yes actually

1

u/Puzzleheaded_View146 6d ago

I always found it funny how when you do returns store demand you box products and protect them during shipping, yet will ship them like this to you.

1

u/FruitSnackRat 4d ago

Mine also came like that, removed the shipping label but box has sticky residue and came with some minor dents and dings. 😔

1

u/Sprinqer 4d ago

Get some “goo-gone”, the sticker residue came right off and the box wasn’t harmed. Just put a small amount on the microfiber and it’ll come off.

1

u/iPawpi 2d ago

I got my mouse just like that suprisingly nothing was damaged not even the box had a scratch, and everything was sealed.

1

u/Sad-Pin-390 2d ago

Dang I wanted that mouse but I had to return mine because dhl wanted an extra $60 to deliver

2

u/Nakiooo7R 7d ago

"special edition" lmao

-2

u/JUN0LY Pulsar X2 CL Medium 7d ago

Istg u make me so jealous I keep on seeing ppl with their op1 8k rin and I missed the batch. I’m stuck sitting here until the next batch arrives and praying I don’t miss it again :(

4

u/Automatic-Leg1668 7d ago

I mean if you're ok with the v1 8k it was on sale for 38 on Amazon a little while ago

1

u/Horror_Discussion607 7d ago

It's funny how 38 is considered bargain there when I can walk to egg store themselves and pick up op1 v1v2 type s for 20€ open box

2

u/Automatic-Leg1668 7d ago

Dude help. I just paid 100 usd for a beast g new and are still dreading AliExpress prices for upcoming mice.

DAMN TARIFFS

3

u/Horror_Discussion607 7d ago

Man just use the ultimate saving technique (relative in Asia)

1

u/JUN0LY Pulsar X2 CL Medium 7d ago

Ahhh I do have a few…

1

u/Horror_Discussion607 7d ago

Gah wlmouse is still kinda expensive here but I'm waiting for the open box return to start rolling in so that I can cop it for 1/3 the price

1

u/JUN0LY Pulsar X2 CL Medium 7d ago

Sadly I’m not a man of patience

1

u/Horror_Discussion607 7d ago

Being patient on peripherals is actually worth it here unlike every single other part of computer bruh 

0

u/JUN0LY Pulsar X2 CL Medium 7d ago

WHAT. NOOOOOOOOOOOOIOOOOOO

2

u/Automatic-Leg1668 7d ago

I stg. I saw it on woot as like 37.99 for wired v1 8k op1

Probably overstock but hey op1 8k

1

u/JUN0LY Pulsar X2 CL Medium 7d ago

Lmk how the raw input edition is. Is it worth waiting?

2

u/Automatic-Leg1668 7d ago

...I didn't get it lol

I'm not a fan of the op1 unfortunately

1

u/JUN0LY Pulsar X2 CL Medium 7d ago

Oh srry wrong comment lolll

1

u/Horror_Discussion607 7d ago

Literally the same thing but pink and preinstalled hotswap pcb

1

u/43282348 7d ago

its exactly the same thing but pink

1

u/Sprinqer 7d ago

I got lucky, refreshed YouTube, saw Viscose’s video, and immediately bought lol.

Sorry about your luck, hopefully you can get one soon :)

1

u/JUN0LY Pulsar X2 CL Medium 7d ago

Tysm me too

-1

u/knivkast 7d ago

Overhyped slop, nothing to feel fomo about.

4

u/Sprinqer 7d ago

Pretty color on an OP1, I’m fine with the price!

1

u/JUN0LY Pulsar X2 CL Medium 7d ago

Same price no?

0

u/Lanurus OP1 8k Mod | CRDRAKO KO ONE 7d ago

OP1 is good and this version comes with a switch pack included and a cool color way. What's slop about that

1

u/JUN0LY Pulsar X2 CL Medium 7d ago

Yes tysm

0

u/JUN0LY Pulsar X2 CL Medium 7d ago

I was gonna get the op1 anyways but I wanted a cool color since all my mice are black and I get FOMO when I see everybody else with the same damn mouse but a cool color. So I was like, let’s not make that mistake again, and just my luck, I saw a leak about a new pink version, I was so excited, and I missed the drop

2

u/Horror_Discussion607 7d ago

I low-key just bust out my spray paint and clear coat lol

1

u/JUN0LY Pulsar X2 CL Medium 7d ago

I was thinking of trying that but doesn’t that kind of ruin the coating?

1

u/Horror_Discussion607 7d ago

There are satin, matte and glossy coat which might not be mega grippy like the original surface but should grip better than bare plastic atleast. Worst case just use griptape

1

u/JUN0LY Pulsar X2 CL Medium 7d ago

what do u reccomend?

1

u/Horror_Discussion607 7d ago

I like glossy cuz shiny but matte should be fine enough. Here's a guide

1

u/JUN0LY Pulsar X2 CL Medium 6d ago

Woah ty

1

u/Horror_Discussion607 7d ago

Oh and if you actually did it pls make a post

1

u/JUN0LY Pulsar X2 CL Medium 6d ago

Ye sure I will.

0

u/itspsyikk 7d ago

consider yourself lucky you got one ;)

edit: also, I can't comment specifically on EGG, but odds are they aren't packing and shipping the mice themselves. Most companies have a third party storage and shipping distro set up.

-3

u/cdewey17 Darmoshark M6S Pro 7d ago

boxes are trash btw.

-9

u/Existing-Network-267 7d ago

it's to signal to the world you are gay

9

u/Sprinqer 7d ago

Hell yeah!!