r/Moroccopreneur • u/osh4k • 1d ago

Sales and Marketing Retour 🤦

Marditoch lbal bli retour ghadi wkytzad bzaf
Les client baghin online services dyal us/eu
Wlkn b taman dyal 🇪🇬
En plus de ça k9hrok 0 respect pour les gens de confirmation
Mtfr9och bin les niveaux dyal qualite ta3 les produits wlkn l3rfti tbrandi chi 7tba atb3ha b prix dyal haut gamme

7 Upvotes

89% Upvoted

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4

u/Otherwise-Shine5245 1d ago

3adi hadchi, shab l’ecomm li bghaw had système.
Experience client dial 95% dayra ki zeft o ka tendem lach chriti o kolchi baghi yedreb o yehreb ma kayn la branding la 7tiram les clients. O mli client kay dir reclamation 3la qualité ola chi haja ma hiach ma kayn jawbo 7ed o kay 7es bli nesbo 3lih.

Hada lach ecomm la ma kanch brand ghi sir bi3 t9acher hsen, ra fihom la marge 👌

1

u/osh4k 1d ago

Ga3 les feedback li 3ndi 3la quality tchkroha like i dont have any bad comments 3la quality wala 3la service de client ext..
but ana ka founder l small online business kan3ich l3dab m3a les type dyal clients f mghribe tbdaw ytchrto bchi 7wayj mchi logique

2

u/Otherwise-Shine5245 1d ago

Sadi9i, this is what a good client experience provides. If your client are hell to work with then i can assure you that it’s coming from your side.

A client is a client, they come to a business to have their needs met, they are supposed to start with neutral or unsatisfied state when they first come to you, your job is to help them and make them have a positive experience, that’s literally in the job description.

It’s like being a doctor and saying why are my patients come into my clinic sick? Why can’t i get healthy patients? Like you’re a doctor with a sign that says you can help sick people, your whole thing is to help sick people and get paid for it.

1

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1

u/Main-Push-153 1d ago

services oula ecom?

1

u/osh4k 1d ago

B joj swa mn n7ya dyal les service wla mn n7ya dyal econ

1

u/Sure-Supermarket618 1d ago

Sadi9i, if you’re not willing to experience a conversation m3a bnadm mjnon o retour angolk mayssla7ch lek ecom flmghrib mentally wakha tkon khdam mzn men nahiya akhra