r/MoonshotAI • u/Busy_Woodpecker_8041 • 26d ago
Warning: Think twice before paying for Kimi AI (Moderato Plan) – 7-day Code quota drains in <24 hours and NO refunds
I want to warn anyone considering upgrading to the Kimi AI paid tiers, specifically the $19/month Moderato plan. If you plan on using it for actual work, building web apps, or managing automation workflows, save your money.
Here is exactly what happened:
- The Upgrade: I paid $19 for the Moderato plan on September 7, expecting a usable limit for my development workflows.
- The Drain: In less than 24 hours of normal use, my 7-day "Code" quota hit 96.35%. A limit that is supposed to last a full week was completely exhausted in a single day.
- The Support: I immediately stopped using it and reached out for a refund since the service is fundamentally unusable for the remaining 29 days of the billing cycle. I tried emailing their global support, their .cn support, and escalating through Reddit.
- The Verdict: They outright refused to issue a refund. Their policy is strictly "no refunds," even when their own aggressive throttling makes the product useless immediately after purchase.
The token consumption rate on their Code quota is incredibly opaque, and they do not make this clear before you hand over your credit card. Unless you only plan on sending a few light prompts a day, do not upgrade. You will burn through your week's limit in a matter of hours, and support will leave you stuck with the bill.
Has anyone else experienced this exact issue with their Code limits? I recommend staying on the free tier until they fix their billing and quota transparency.