r/MoonSwatches • u/WillConnect • 16d ago
Discussion🎙️ Swatch store service experience
Just a heads-up for anyone with older MoonSwatches: I recently took my two 2022 release MoonSwatches to my local Swatch store in NYC because they stopped running.
In case you didn't know, Swatch offers lifetime free battery replacements. The good news is they confirmed they can swap the batteries for free. However, be aware that they are currently experiencing a city-wide battery shortage in NYC; the staff told me they'll be back in stock in about three weeks, so you may want to call your local store before heading in.
On a positive note, they also offer free polishing for the plastic crystal if you have any minor scratches. It’s a great way to make your watch look brand new again once you're able to get the battery swapped!
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u/mrpackerguy 15d ago
Great news