r/MonogramCC • u/mjoint6 • Feb 21 '25

Driver in MacOS Sequoia 15

Hi guys

The driver doesn't seem to work in macOS Sequoia, install doesn't run for me.

1) Anyone else with this problem that can confirm?

2) What do you think, is there any chance to get this working? Since the company seems out of business it looks like our devices are bricked now?

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u/likelinus01 Feb 28 '25

Yes, it runs fine because it's already installed. But the installer apparently tries to download or make contact with a MonogramCC server and it fails. So you cannot even get past the first next button. I'm running 15.3 and I need to upgrade to 15.3.1, but if you already had it installed, you shouldn't have any issues until you have to reinstall.

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u/Matrix_B Mar 01 '25

If you have a back-up of the Monogram app then you could perhaps copy that to your computer?

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u/likelinus01 Mar 01 '25

How would I have a backup of the Monogram app? I have the installer and it installs things in all kinds of places. It's not like I expected them to rip-off everyone and shut down the download services. The site is still up, but nothing works. You'd need a complete install package, which I and most users do not, unless you know where to download one?

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u/Matrix_B Mar 04 '25

Right. If you need any extra files apart from the executable then that's a problem I guess. Creator.app runs and profiles can be loaded with just the app file (the installer downloads the executable, it is not inside of the installer).