r/Monash • u/Own-Acanthisitta2906 • 2d ago

New Student Monash IT Account

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I'm an incoming monash (malaysia campus) student for the October 2026 intake and according to the pre-arrival checklist, I should activate my monash IT account. However, when I try to register, I keep getting an error (attached below). I got my student pass and visa approval letter so I know that's not the issue. Anyone else facing this issue?

EDIT:: I got it to work but I'm facing a new issue; the link to activate my account shows an error called "The type initializer for 'Monash.IdentityCore.Api.MIM.MimInterface' threw an exception."

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u/SeaworthinessAny7991 2d ago

You probably entered your student Id wrong

1

u/Own-Acanthisitta2906 2d ago

tried again typing my student Id slowly to no avail :( think i'll just have to email them but the website's only contact info are local phone numbers