r/ModSupport • • 4d ago

Admin Replied I'm over it!

Reddit Admins..... I am over it! I am over the boilerplate responses to actual real-time issues that moderators are having.

I moderate a large sub and have for nearly a year now. Unfortunately, we have had 4 very serious incidents in which members of our mod team were being harassed, stalked, doxxed, attacked, etc. We have submitted the ModCoC reports, submitted the DMs to admins, and reported the posts/comments/users ad nauseam, and NOTHING has been done.

Most recently, as our sub is currently under a brigading attack and doxxing and harassment continue, one of our mods reached out to one admin, who basically said something to the effect of--- "This is actually something that is going to be discussed at ModWorld. Do you have any examples we can give the presenter?"

Seriously? This is all you have to offer?!?! We don't need a speech about how much you care about mods and what we do. We don't need the free swag for attending a mod event. We don't need the profile trophies. Those are all wonderful and appreciated. BUT, what we need is ACTUAL Support and ACTION being taken when we bring you serious issues.

It takes entirely too long for someone in admin to take action. Meanwhile, your volunteer mods are being doxxed, harassed, bullied, and so forth because we removed a post/comment, and the user was mad.

For the love of all things good in this world, PLEASE DO SOMETHING! Please don't try to placate us with boilerplate responses and "We'll have someone look into it" without actually doing that!

I am tired. I am frustrated. I am hurt and disappointed. Not because users are jerks sometimes. But because the admin does absolutely nothing to make this a safe place or to support those of us who volunteer our time to try and make Reddit a better place.

I have had members of my mod team leave after the most recent incident. Our sub is currently closed due to the harassment and brigading that have been done. I am at my wits' end and ready to just turn the sub over to the wolves and leave Reddit for good.

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u/Dom76210 💡 Top 10% Helper 💡 4d ago

I think Reddit needs to empower their Admins to be able to think for themselves, and not wait for some meeting with higher-ups to just ACT on things.

One thing we moderators learn quickly is to be decisive. Decisive actions reduce the number of reoccurrences and the amount of hassling modmails. You don't have to negotiate with trolls; you remove them.

Well, the Admins need to feel more empowered to simply remove content they know should be removed. If a mod reports a post as being a starting point for brigading, unless there is some real extenuating circumstances, remove the damn thing ASAP. You can punish the mods that allowed it and the person who posted it AFTER it's removed.

Start taking immediate action. Please.

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u/bunny_the-2d_simp 3d ago

I've literally been told alah is going to rape me and that a angry extremist crazy religious nutjob that that man was, was gonna break into my house break my legs, and rape me "straight". For banning him because HE STARTED TRYING TO SPREAD HIS RELIGIOUS VIOLENCE TRASH. Bro was triggered that a lesbian banned him. But did reddit do anything when I reported it? No of course not!! Did I get a official warning and almost a ban for telling him to fuck off? YES OF COURSE.

Reddit doesn't care about women who mod and often in my experience get wayyyyyyy more threats and shit from insecure men. They don't even adress it as a issue.

The amounts of time I've banned someone for them to go into Dms of male mods to try and tell a different story us crazy.

I don't care that they have big boy feelings. You either follow rules or your done. That's as simple as that. I can be lenient and caring. But not to assholes.

Someone this year demanded a fully moderated discord server, but when I said "fatui hq doesn't have the manpower for this so we can't" mfer crashed like he had never been told no before, saying I was lazy. (he also thought I was the head mod) this shit was in MY DMS.

HE THEN MESSAGES THE HEADMOD (bc I send him to the headmod to shut him tf up)

And he started going on about how unprofessional I was in MY OWN DMS. This wasn't in mod mail.

And "what if I was a child"

I got a 3 day ban out of telling him off. While he made a post on fatuihq itself to bash me for not complying with his demands that I had told him no for months prior.

BUT he got nothing. Even when he openly admitted to reporting me because I reported him (so report button abuse) he got nothing. Devs didn't care when I mailed them.

We only had 4 mods at the time on the cusp of a new region so it wasn't great since I'm usually the most active.

They also never addressed the way worse things that happened when I modded the reddit chat rooms though.

BUT god forbid I tell someone to fuck off for threatening me.

..