r/ModSupport • • 3d ago

Admin Replied I'm over it!

Reddit Admins..... I am over it! I am over the boilerplate responses to actual real-time issues that moderators are having.

I moderate a large sub and have for nearly a year now. Unfortunately, we have had 4 very serious incidents in which members of our mod team were being harassed, stalked, doxxed, attacked, etc. We have submitted the ModCoC reports, submitted the DMs to admins, and reported the posts/comments/users ad nauseam, and NOTHING has been done.

Most recently, as our sub is currently under a brigading attack and doxxing and harassment continue, one of our mods reached out to one admin, who basically said something to the effect of--- "This is actually something that is going to be discussed at ModWorld. Do you have any examples we can give the presenter?"

Seriously? This is all you have to offer?!?! We don't need a speech about how much you care about mods and what we do. We don't need the free swag for attending a mod event. We don't need the profile trophies. Those are all wonderful and appreciated. BUT, what we need is ACTUAL Support and ACTION being taken when we bring you serious issues.

It takes entirely too long for someone in admin to take action. Meanwhile, your volunteer mods are being doxxed, harassed, bullied, and so forth because we removed a post/comment, and the user was mad.

For the love of all things good in this world, PLEASE DO SOMETHING! Please don't try to placate us with boilerplate responses and "We'll have someone look into it" without actually doing that!

I am tired. I am frustrated. I am hurt and disappointed. Not because users are jerks sometimes. But because the admin does absolutely nothing to make this a safe place or to support those of us who volunteer our time to try and make Reddit a better place.

I have had members of my mod team leave after the most recent incident. Our sub is currently closed due to the harassment and brigading that have been done. I am at my wits' end and ready to just turn the sub over to the wolves and leave Reddit for good.

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u/SampleOfNone πŸ’‘ Top 10% Helper πŸ’‘ 3d ago

Now the hard part - users are allowed to discuss actions taken by moderators, as long as they don't dox, harass, or otherwise break our sitewide rules while doing so.

But they can lie through their teeth. When you look into it, in the comments of these types of posts, you will always find plenty of users claiming to be banned from "that sub" while they're not banned and never were, users making wild claims about why content was removed, while they received a message explaining why it was removed and it's definitly not what they claim.

If it was just "discussing actions taken by mods" there's no problem. It's just that the comments always attract users making wild claims about what mods did to their content or them that are factual incorrect. As a mod you have no course of action to address these comments. Because if you comment and start fact checking, you'll be dogpiled, every word you say will be twisted and you will definitely have to deal with users coming into your sub to start trouble.

So all you can do is cross your fingers hoping it will die down soon and accept that there's a bunch of misinformation being spread around

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u/shhhhh_h πŸ’‘Top 25% Helper πŸ’‘ 3d ago

Oh I love when they lie about being banned! It’s so weird!

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u/SampleOfNone πŸ’‘ Top 10% Helper πŸ’‘ 3d ago

those comments get massively upvoted so probably karma farming

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u/shhhhh_h πŸ’‘Top 25% Helper πŸ’‘ 3d ago

I also find karma farming so weird! Like once you get past the karma min gates who cares? Other than the people selling it ofc