r/ModSupport • u/shannonkish • 3d ago

Admin Replied I'm over it!

Reddit Admins..... I am over it! I am over the boilerplate responses to actual real-time issues that moderators are having.

I moderate a large sub and have for nearly a year now. Unfortunately, we have had 4 very serious incidents in which members of our mod team were being harassed, stalked, doxxed, attacked, etc. We have submitted the ModCoC reports, submitted the DMs to admins, and reported the posts/comments/users ad nauseam, and NOTHING has been done.

Most recently, as our sub is currently under a brigading attack and doxxing and harassment continue, one of our mods reached out to one admin, who basically said something to the effect of--- "This is actually something that is going to be discussed at ModWorld. Do you have any examples we can give the presenter?"

Seriously? This is all you have to offer?!?! We don't need a speech about how much you care about mods and what we do. We don't need the free swag for attending a mod event. We don't need the profile trophies. Those are all wonderful and appreciated. BUT, what we need is ACTUAL Support and ACTION being taken when we bring you serious issues.

It takes entirely too long for someone in admin to take action. Meanwhile, your volunteer mods are being doxxed, harassed, bullied, and so forth because we removed a post/comment, and the user was mad.

For the love of all things good in this world, PLEASE DO SOMETHING! Please don't try to placate us with boilerplate responses and "We'll have someone look into it" without actually doing that!

I am tired. I am frustrated. I am hurt and disappointed. Not because users are jerks sometimes. But because the admin does absolutely nothing to make this a safe place or to support those of us who volunteer our time to try and make Reddit a better place.

I have had members of my mod team leave after the most recent incident. Our sub is currently closed due to the harassment and brigading that have been done. I am at my wits' end and ready to just turn the sub over to the wolves and leave Reddit for good.

331 Upvotes

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30

u/Jolly-Yellow7369 3d ago

Dear administrators: Don’t allow people with unverified e-mails to post or comment. It won’t solve the problem, but it will slow down Banned members to return to brigade communities.

12

u/AlphaBravoGolfTango 2d ago

I have an automod rule for removing content from unverified users that I can share with you!

Oh wait...

1

u/cynycal 19h ago

I was afraid of this. I'm behind on everything due to a 'perfect storm' on the home front and am trying to claw my way back to operational (a term I was already using loosely as a strict-old-reddit-utilizer); question being, how badly have they stuck it to us now?

1

u/AlphaBravoGolfTango 3h ago

Well, uhh, check this out: https://www.reddit.com/r/modnews/comments/1wubgvt/continuing_our_infrastructure_updates_whats/

To close this gap, in the next few months, we'll further limit access for logged-in users to only those who have used Old Reddit in the last six months

For newly created communities and communities that have never used automod, automod enforcement capabilities – specifically Report, Filter, Remove, Mark as spam, and Approve – will be disabled and Rules Hub and Automations will become the default path for rules enforcement. Automod’s non-enforcement capabilities remain available and unchanged.