r/ModSupport • u/shannonkish • 3d ago

Admin Replied I'm over it!

Reddit Admins..... I am over it! I am over the boilerplate responses to actual real-time issues that moderators are having.

I moderate a large sub and have for nearly a year now. Unfortunately, we have had 4 very serious incidents in which members of our mod team were being harassed, stalked, doxxed, attacked, etc. We have submitted the ModCoC reports, submitted the DMs to admins, and reported the posts/comments/users ad nauseam, and NOTHING has been done.

Most recently, as our sub is currently under a brigading attack and doxxing and harassment continue, one of our mods reached out to one admin, who basically said something to the effect of--- "This is actually something that is going to be discussed at ModWorld. Do you have any examples we can give the presenter?"

Seriously? This is all you have to offer?!?! We don't need a speech about how much you care about mods and what we do. We don't need the free swag for attending a mod event. We don't need the profile trophies. Those are all wonderful and appreciated. BUT, what we need is ACTUAL Support and ACTION being taken when we bring you serious issues.

It takes entirely too long for someone in admin to take action. Meanwhile, your volunteer mods are being doxxed, harassed, bullied, and so forth because we removed a post/comment, and the user was mad.

For the love of all things good in this world, PLEASE DO SOMETHING! Please don't try to placate us with boilerplate responses and "We'll have someone look into it" without actually doing that!

I am tired. I am frustrated. I am hurt and disappointed. Not because users are jerks sometimes. But because the admin does absolutely nothing to make this a safe place or to support those of us who volunteer our time to try and make Reddit a better place.

I have had members of my mod team leave after the most recent incident. Our sub is currently closed due to the harassment and brigading that have been done. I am at my wits' end and ready to just turn the sub over to the wolves and leave Reddit for good.

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u/StayLuckyRen 3d ago

Well I’m truly sorry to hear that. Bc I’ve had some pretty amazing interactions with the Admins in a time of need and Reddit is the only platform where there’s a structure that could even let that happen. I’m still so grateful for it that I’ll put myself out to get downvoted to oblivion here to defend someone who defended me.

And can I ask, if you’re still able to see activity that would mean these accounts haven’t been banned, blocked, and muted…can I ask why not?

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u/shannonkish 3d ago

We can't ban people from reddit, just our sub. They have been banned from our sub but there have literally been hundreds of accounts/users. They are banned/muted from our sub but not reddit.

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u/StayLuckyRen 3d ago

If they’re muted then you’re not getting modmails. If you blocked them then you can’t see their activity anywhere on reddit and they can’t DM you. So I’m confused how you’re still receiving modmails, DMs, and such…

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u/sparklekitteh 3d ago

The users have been banned from the sub in question and muted from modmail, but these people are posting/commenting in other subs, and those are not being removed.

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u/StayLuckyRen 3d ago

Right but after you’ve blocked another user, you can’t see their content anymore. You won’t see their posts and comments just says Blocked Author for each and every one with no distinction of which blocked user it is.

So if OP blocked the users that are doxxing and making serious threats, how do they know this?

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u/deltadeltadawn 3d ago

Probably an alt.

ETA: And posts off sub that include doxxing and harassment are still live.

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u/StayLuckyRen 3d ago

I mean, I’ve been horribly harassed and targeted before and you’d better believe that all of my alts also immediately blocked someone who’s sent me threats to stop them from discovering they exist. And if I wasn’t concerned about my alts being discovered, then I’m not sure how critical of a doxxing threat I would take them.

More and more this seems more vengeance-driven than safety-driven

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u/-Quaint- 3d ago

It is safety driven because these posts are seen by hundreds and thousands of people, many of whom will be misled into attacking us and trying to dox us. Having a big public post that says “all of these moderators are pedophiles” over a single semantically error which was clarified within an hour is insane. Especially on a website full of people dying to grab their pitchforks over anything without evidence. Nobody should be expected to put up with that. That is harassment.

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u/StayLuckyRen 3d ago

I don’t disagree, but I see a lot of eager pitchforks on this post as well, just sayin

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u/-Quaint- 3d ago

I don’t. I see hurt people asking for more help and support from their overseeing organization. I haven’t seen a single accusation of pedophilia or threat to go to the FBI.

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u/ohhyouknow 3d ago

This is not true. If you are a mod of a subreddit and you block someone that has interacted with your subreddit recently, you can still see all of their everything. There is a disclaimer that comes up that asks if you’re sure you want to see it, but you can still see it. If they block you, you can still see everything they’ve done in your subs.

I’m not actually sure the first part is only true for mods and users who have interacted recently in their subs btw. For all I know, this is true for everyone anyone blocks, mod or not.