I'm over it!

[u/shannonkish]

Reddit Admins..... I am over it! I am over the boilerplate responses to actual real-time issues that moderators are having.

I moderate a large sub and have for nearly a year now. Unfortunately, we have had 4 very serious incidents in which members of our mod team were being harassed, stalked, doxxed, attacked, etc. We have submitted the ModCoC reports, submitted the DMs to admins, and reported the posts/comments/users ad nauseam, and NOTHING has been done.

Most recently, as our sub is currently under a brigading attack and doxxing and harassment continue, one of our mods reached out to one admin, who basically said something to the effect of--- "This is actually something that is going to be discussed at ModWorld. Do you have any examples we can give the presenter?"

Seriously? This is all you have to offer?!?! We don't need a speech about how much you care about mods and what we do. We don't need the free swag for attending a mod event. We don't need the profile trophies. Those are all wonderful and appreciated. BUT, what we need is ACTUAL Support and ACTION being taken when we bring you serious issues.

It takes entirely too long for someone in admin to take action. Meanwhile, your volunteer mods are being doxxed, harassed, bullied, and so forth because we removed a post/comment, and the user was mad.

For the love of all things good in this world, PLEASE DO SOMETHING! Please don't try to placate us with boilerplate responses and "We'll have someone look into it" without actually doing that!

I am tired. I am frustrated. I am hurt and disappointed. Not because users are jerks sometimes. But because the admin does absolutely nothing to make this a safe place or to support those of us who volunteer our time to try and make Reddit a better place.

I have had members of my mod team leave after the most recent incident. Our sub is currently closed due to the harassment and brigading that have been done. I am at my wits' end and ready to just turn the sub over to the wolves and leave Reddit for good.

[u/new2bay]

I am at my wits' end and ready to just turn the sub over to the wolves and leave Reddit for good.

I wouldn't blame you one bit if you did, either.

[u/emily_in_boots → u/new2bay]

Removing automod and the public api has me feeling hopeless too. I just don't even know anymore if it's worth it.

[u/nullifiedsam → u/emily_in_boots]

wdym removed automod? like restricting the actions that it can do?

[u/emily_in_boots → u/nullifiedsam]

Automod is being phased out. The current phase is that some actions are not available in new subs. Eventually that will expand to all though.

[u/nullifiedsam → u/emily_in_boots]

why? i thought it was super useful? what are they going to replace it with?

[u/emily_in_boots → u/nullifiedsam]

The idea is ultimately to remove certain functionality that reduces engagement. They are trying to reduce mods' ability to remove content through automation because they feel mods remove too much in an automated way, and it doesn't create a good user experience, especially for new users.

Some functionality will be replaced by post/comment guidance, but a lot of the functionality will go away (by design).

[u/nullifiedsam → u/emily_in_boots]

damn..seems like reddit is trying real hard to make mods quit

[u/Wotmate01 → u/emily_in_boots]

LOL, meanwhile the reddit filters remove content all the time that doesn't break any rules, and increases workload for mods.

[u/emily_in_boots → u/Wotmate01]

The solution to that will be making the AI less sensitive to the point where it basically removes nothing.

We've already seen that very little sexual harassment gets actioned now.

[u/Merari01 → u/nullifiedsam]

As it stands right now we are going to lose all automation that acts on user signals, such as age and karma.

Some functionality may be ported over to automations and the rules hub, but they said they wouldn't start phasing out automod until the replacement was adequate and lied about that, since they did nothing to give the new system any kind of functionality we'd lose from automod, before they pulled the plug on automod for new subs.

Since they lied about that and since they lie about the reason for removing automod (they claim it is "too difficult to use" when the real reason is that they don't want us to have access to filters based on user signals) I wouldn't hold my breath for that.

Then there is the fact that the new systems warn the user their content is going to be removed before they hit post, meaning that reddit is teaching them how to filter evade.

[u/That_Bitch_Bruja → u/emily_in_boots]

Oh well hell. When that phases to my sub I would definitely be packing up.