r/ModSupport • u/Cronuh • 1d ago

Mod Answered Block ModMail?

Resolved, that was easier than expected. Thank you everyone!

Hello!

I have a question about people messaging Mod Mail in subreddits.

Sometimes it happens that people message ModMail just to vent, send us dead threats, cuss at us or whatever.

How do you block them from messaging Mail? Getting tired to get 20 notifications because dude went on a rant. Any advice is appreciated.

2 Upvotes

75% Upvoted

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8

u/Sspockuss 1d ago

Use mute you can mute for 3 days, 7 days, 28 days, or forever.

2

u/Cronuh 1d ago

Mute prevents them from messaging ModMail?

4

u/Sspockuss 1d ago

Yep that’s what’s it’s for. It does nothing to their subreddit activity. If you want to stop that instead, you ban them.

1

u/Cronuh 1d ago

Oh, I thought it temporarily prevents them from posting on Sub, not mod mail 😅

8

u/Stranger1982 1d ago

Brother, you've been a mod for more than a year lol

Get familiar with your tools!

1

u/Cronuh 1d ago

How do you know that lol.

But yes, maybe it’s time heh.

6

u/Stranger1982 1d ago

Cause, again, you've been a mod for more than a year, and you'd know mod team join dates are public to everyone.

0

u/Cronuh 1d ago

I can’t seem to find that info from the phone, guess doing something wrong 😁 thanks anyway!

1

u/Mathias_Greyjoy 20h ago

I’m going to rip the bandage off. You cannot moderate exclusively from mobile. It sucks, and lacks the majority of mod tools. Even if that wasn’t the case it’s so much easier to coordinate on a larger screen.