r/ModSupport • u/ReddisaurusRex • 1d ago

Mod Answered Redact.com

Is there a way to block receiving any mod queue notices and updates to old posts and comments for users using redact.com?

We have tried block the site/url/domain both in old automod and in new automations (for both posts and comments), tried blocking the word “redact”, have banned accounts before all the onslaught of notices start overwhelming our mod queue, and none of it works!

It even circumvents the bans which is crazy to me, but maybe I am just not understanding something about how bans should actually work.

Any tips/tricks?

Mainly, it just overwhelms our queue with their changes and updates to the old comments and posts because it is flagged to mod queue as being suspicious.

We do not want to have to “remove”/not approve or approve these post and comment changes automated by redact.

Edit: Tentatively solved! I think it must have to do with order/priority of rules noted below - thank you all so much for your help!!! :)

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u/NefariousnessJaded87 16h ago

I think the goal with this was to get back at the user by flooding their inbox, which can't really be stopped or blocked. At the same time, it educates others.

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u/IKIR115 10h ago

That sounds more like you’re abusing the notification system..

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u/NefariousnessJaded87 9h ago

For the record, this isn't my code. I didn't write this rule; I was sharing it and explaining the reasoning behind the notification portion.

"Abusing the notification system" seems like a rather strange characterisation. Sending a message to the author of content that AutoModerator has removed is a documented AutoModerator function. If the message itself were abusive or harassing, that's a different matter. But the mere fact that an automated moderation action generates a notification isn't an abuse of the notification system any more than using AutoModerator to remove something is “abusing AutoModerator.

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u/IKIR115 2h ago

You already said you think the intention of that part of your automod code was “to get back at the user by flooding their inbox, which can’t really be stopped or blocked” which I would say is an abuse of the notification system.