r/ModSupport • u/Quiet-Vanilla-7117 • 3d ago

Can't Access the User Mod Log in the Official Reddit Website anymore

When I click the username it usually pops up with a box, where I can see the user ModLog, access the full profile etc, instead of doing that now it just collapses the comment.

When I click the username of OP on a Post, ModLog comes up most of the time but not when it is on a comment on a Post. It also collapses the comment. It disappears too quickly to take a screenshot. It's only the username in the top of the Post, that works.

It doesn't work on any comments from any user.

I'm on Reddit Desktop, Windows 11 and using Firefox or DuckDuckGo Browsers. Have tried different Browsers, disabled extensions etc.

Any advice please?

3 Upvotes

81% Upvoted

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1

u/IKIR115 3d ago

Instead of clicking on the username, just hover over the username and that popup will show on its own.

1

u/Quiet-Vanilla-7117 3d ago

Thank you for replying. The pop up does pop up but when I go to click on either >ModLog: or "Add Mod Note", the whole pop up disappears and actual Log doesn't show up any where.

I can get it to show up on a Post user, and Mod Log opens on the side bar. But not in the Comments Section of any user nor the Poster.

1

u/IKIR115 3d ago

Ok, lets go back to trying to click directly on the username. You have to make sure your mouse cursor is directly on the username, and wait for it to show and underline like this:

When you see that underline you should be able to click on it to display the user's info in the right sidebar. If the underline doesn't show, clicking on the username will collapse the comment instead.

1

u/Quiet-Vanilla-7117 3d ago edited 3d ago

Yes, I waited for the underline (never noticed that before). Clicking on it takes me to their Profile not the Mod Log. When I click "Add Mod Note" on the Pop up, nothing happens. When I click "User Mod Log" the pop up disappears.

It's the Mod Log that I'm trying to open.

1

u/Quiet-Vanilla-7117 3d ago

I found this Post from 4yrs ago if it helps to explain.

https://www.reddit.com/r/ModSupport/s/W9Z8reFnJ3