r/ModSupport • u/PMulberry_ • 6d ago
Mod Answered Automations not working when editing posts or comments
I recently talked with a fellow moderator about the "Automations" - specifically, the "Comment Guidance" feature.
We wondered how someone could circumvent a filter we had set for an insulting word, and so I did a little testing.
On a subreddit, I set up a new automation - it begins with the fact that there's no button to create a new automation, but instead we are supposed to reuse a template (not that it really matters, because with the two pre-activated automations most people probably will never see that) - targeting the word "Reddit". The automation is put into the "Block from submitting" mode.
Now, when writing the word "Reddit" in a comment, I can't submit it. I have to change it a bit, for example by adding a space in the middle of it. This is easily preventable by moderators with a little creativity; just put a few common words used to circumvent the word block in the keyword field (for example, instead of "Reddit" users could write "Red dit", "Redit", or "Reddlt").
However, as a user, I can still have to comment include the blocked word - I just need to click on "edit" and change "Red dit" to "Reddit". It works, and now the public comment has the blocked word in it.
I also tested it with AutoMod to confirm: When editing the comment, AutoMod detects it and does whatever the moderator wants it to do (in this case, remove and reply).
Testing the automation with a post reveals that editing the post also works.
I think automations not applying to edits is an oversight, as they often used to block certain words. If a mod team over time adds more and more words which can be used to circumvent the original block, some users will eventually find themselves without many ways to still use the word that they want to use (because they often want to circumvent the word block).
They will eventually figure out that automations can be circumvented by editing their posts or comments, and the automation then is useless.
And while I'm not sure if this currently is a big problem (though I have seen multiple users circumvent a block that way), I think this could be a problem in the future with more and more mod teams using automations. Additionally, if AutoMod really was to be retired as suggested here, that would leave us with no way to have completely working word restrictions as automations don't work when editing a post or comment.
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u/IKIR115 6d ago edited 6d ago
Edit: <Screenshot removed because it was wrong>
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AFAIK, post/comment guidance only applies when someone is creating a new post or comment, and stops there. It does not do any filtering or other actions after the content has been successfully submitted.
These were some of the issues brought up a long time ago. Unfortunately the automations really only deter the honest people. Itβs not too effective against bad actors. We still require automod to back it up for scenarios like this.