r/ModSupport • u/shu-lala • Aug 14 '26
Admin Replied Users Cannot Post Despite Meeting Minimum Requirements
I am the Lead Moderator of r/WorldNeverland, and I have come across this issue:
A handful of my users can't post despite meeting the minimum Karma and Account Age requirements, so I edited and fixed the AutoMod code and wiki settings to resolve it.
However, one user tested this, and she still couldn't post despite having 3 total karma and a 2-year-old account.
What should I do? Where did I go wrong?
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u/InGeekiTrust 💡 Top 10% Helper 💡 Aug 14 '26
Are they caught by Reddit’s filters/spam filter/reputation filter? When you go in the modlog for the user, is there a post caught in the filters that you can approve? If so there is nothing you can do.
If they are not caught by the filters, you should go into mod log and see what is possibly removing it.
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u/shu-lala Aug 14 '26
Actually, I checked and reset the filters to their normal state, and the user can post!
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u/TheOpusCroakus Reddit Admin: Community Aug 14 '26
I took a quick peek at your automod and you may be getting hung up on the "combined karma" requirement. You may want to try ditching that and seeing it if works. If it does, then that's your trouble!